Payroll Service Consultant - Canada - Ceridian

Ceridian

Verified Company

Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Ceridian is a global leader in Human Capital Management technology.

Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale.

Makes Work Life Better is our brand promise, not only to our customers, but to our employees as well.

Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.

How do we make work life better?

By delivering an awardwinning product, conceptualized and developed by awardwinning leaders, that result in awardwinning customer employee experiences
By hiring highly innovative, diverse talent that fully embraces and embodies our core values in everything they do: Customer Focus, Equity, Shared Ambition, Agility, Transparency, Optimism
By using modern technology, such as voiceactivation with Dayforce Assistant and access to your money as soon as you earn it with Dayforce Wallet to stay in rhythm with the evolving demands of our 4 million global users

Location:
Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in Canada or the United States

About the Opportunity

The Service Consultant participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, post go-live support), under the direction of the Project Manager, and may lead one or more activities.

Project responsibilities include gathering customer requirements, configuring the Ceridian solution to meet documented customer requirements, setting and managing customer expectations, providing guidance to Associate Consultants, identifying risks and communicating issues to the Project Manager.

What you'll get to do

Document and validate customer's business requirements
Conduct consulting sessions and document with meeting minutes
Attend project meetings and provide status on progress of activities and deliverables
Provide customers with consulting and general assistance in areas of expertise
Develop SQL database scripts and XML transformers for integrations and interfaces
Be a "goto" resource for specific functional areas for internal and external users
Work with customers to implement Ceridian Organizational Readiness best practices

What's in it for you

Encouragement to be the best version of yourself at and away from work:
YOUnity diversity and inclusion programs
Amazing time away from work programs
Support for your total wellbeing through our Live Well, Work Well programs targeting all aspects of your life
Recognition for your contributions through excellent pay, perks, and rewards
Giving where you're living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
Opportunities to fuel your career growth through numerous internal and external programs and events

Skills and experience we value

Bachelor's degree or equivalent experience
Master's degree or post graduate coursework
35 years' of Payroll HCM consulting experience with an HCM software provider
Expertise in complex integration solutions
Technical documentation skills
Creation of UAT and Parallel test plans
Experience in business process mapping and organization readiness
HCM life cycle expertise, including operations and business practices and technology enablement
Superior customer support experience

What would make you really stand out