Quality Engineer - St. Thomas - Masco Canada

Description

Join to apply for the Quality Engineer role at Masco Canada

Location: On‑Site – St. Thomas, ON Office. Come build the future with us

Overview

At Masco Canada, we deliver innovative water solutions and pride ourselves on a strong culture of continuous improvement. We are looking for a Quality Engineer to support product quality, warranty resolution, field issues, supplier quality, and new product launches.

What You Will Do

Reporting to the Manager of Advanced Quality, you will maintain and enhance quality programs, apply engineering methodologies, conduct audits, and collaborate with cross‑functional teams and suppliers.

Primary Responsibilities & Duties

• Support New Product Development using APQP/stage gate processes (timelines, PPAP, FMEAs, Control Plans, MSA, inspections, gauge reviews).
• Develop and implement inspection, testing, and measurement systems.
• Conduct internal and supplier audits.
• Maintain and improve quality system documents (procedures, work instructions, forms).
• Manage non‑conforming material and lead cost‑of‑quality improvement projects.
• Deliver training on quality tools, methods, and key product characteristics (KPCs).
• Act as a subject‑matter expert in problem‑solving and root‑cause analysis (8D, A3, 5 Why, Fishbone).
• Lead hands‑on problem‑solving events and drive corrective actions.
• Support tracking and improvement of Key Performance Indicators (KPIs).
• Provide guidance on inspection techniques and measurement systems.
• Communicate and resolve quality issues across teams and with suppliers.
• Create and present clear, concise reports to internal teams and leadership.

What You Will Bring

• College or Bachelor's degree in a related field.
• 5+ years of quality engineering experience (automotive or lean manufacturing a plus).
• Knowledge of APQP/PPAP processes.
• ASQ Certified Quality Engineer and Six Sigma (Yellow/Green/Black Belt) are assets.
• Strong communication, leadership, and project management skills.
• Hands‑on approach with the ability to manage multiple projects independently.
• Proficiency in Microsoft Office; able to read blueprints and apply GD&T.
• Experience with suppliers, audits, and unionized environments is an asset.
• Willingness to travel to U.S. locations and work globally with customers/suppliers.
• Committed to continuous learning and professional development.

Critical Experience & Competencies

• 5–7 years of experience in quality engineering or quality management within a manufacturing environment.
• Strong knowledge of advanced quality planning tools and methodologies (APQP, FMEA, PPAP).
• Proven leadership ability to manage cross‑functional projects and drive accountability.
• Analytical mindset with the ability to assess data and implement effective solutions.
• Effective communication skills for engaging with teams, suppliers, and customers.
• Detail‑oriented with strong organizational and documentation capabilities.
• Proactive and process‑focused approach to continuous improvement and risk mitigation.
• Working knowledge of regulatory and customer‑specific quality requirements.

Benefits

• Competitive Rewards and Compensation.
• Defined Contribution Registered Pension Plan (optional) with employer matching.
• Deferred Profit‑Sharing Plan (DPSP).
• Benefit insurance coverage from Day 1, including health, dental, and travel insurance.
• Employee Assistance Program – access to health and wellness resources.
• Employee Store, Employee Purchase Program, Dell Discount Program, GoodLife Fitness Discounts, and more.
• 2 paid volunteer days to support the communities we live and work in.
• Opportunities for development and growth, including onboarding, mentorship programs, LinkedIn Learning, and other virtual and in‑class learning opportunities.
• Participation in employee‑led committees such as the Wellness Committee, Masco United (DE&I Committee), Philanthropy Committee, Organizational Pulse Committee, or employee impact groups.

Why Join Masco Canada

• Over a Century of Excellence – more than 100 years of experience in the building and home improvement industry.
• Diverse Brand Portfolio – 12+ brands delivering 20,000+ innovative water solutions.
• Innovative Solutions – commitment to cutting‑edge plumbing and water technologies keeps us at the forefront of the industry.
• Collaborative & Inclusive Culture – all employees are valued, respected, and empowered to contribute and grow.
• Opportunities for Growth – continuous learning, career development, and professional growth to help you achieve your full potential.
• Making an Impact in Our Communities – active support of initiatives that make a difference in the communities where we live and work.

Company Information

Masco Canada has been inspiring Canadian homes, communities, and lives for more than 100 years. With over 600 employees, our diverse and talented workforce drives our continued success and impact.

For more information about Masco Canada, visit

Please note: Masco Canada provides accommodations for employees with disabilities. If you require accommodation, contact Human Resources at

We are an equal‑opportunity employer. The Company's policy is to prohibit discrimination in any employment opportunity based on race, color, sex, sexual orientation, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, marital/domestic partner status, military and veteran status, height, weight or any other protected characteristic.