Corporate Travel Advisor - Winnipeg, Canada - Direct Travel

Direct Travel

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Corporate Travel Advisor - Winnipeg, MB

Position Overview

As a key member of the Canada West Region Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

This position is an inoffice position at the Winnipeg, MB office with remote work a possibility.

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Responsibilities

Managing all aspects of client travel reservations.
Developing creative solutions to serve client needs.
Keeping up to date with industry developments.
Fulfilling complex and unusual travel requests.
Reviews all reservations for travel policy and procedure compliance
Advising clients on lowest fare and routing option
Ensures that all reservation files pass quality control prior to ticket issuance
Follows all policy and procedures as outlined in the training manual
Provides quality service to each corporate client
Supports preferred vendor agreements
Responsible for developing relationships with travel arrangers and travelers
Call backs to clients; Updating profiles
Researching client needs or special requests when required
Supporting team members with client requests

Basic Qualifications

Strong knowledge of domestic and international corporate travel, international fare construction, and airline routings.
Ability to act with absolute discretion.
Able to work business hours Monday to Friday, with a willingness to occasionally work other hours as needed.

Preferred Qualifications

Minimum 2 years' experience as corporate travel advisor
Travel School Graduate preferred
Experience with Domestic, Transborder and International reservations
Hands on Car/ Hotel reservation knowledge
Extensive experience on designated GDS
Travelport Apollo
Excellent customer service ability
Excellent attention to detail and accuracy
Strong communications techniques
Problem solver and ability to think 'outside the box' for customers
Team player
Ability to be flexible and multitask
Knowledge and experience working with Apollo GDS

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer.
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About Direct Travel
Our growing company relies on excellence to deliver on our commitments to our customers. This starts with our employees.

Our inclusive culture encourages entrepreneurial spirit empowering employees to build strong, long-lasting relationships with our clients and deliver innovative solutions.

Direct Travel is one of the most respected Travel Management Companies in the industry providing our customers with smart consultation, tailored solutions and a true partnership.

Our specific focus on the mid-market means our travel experts deliver personalized service to every client.
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