Senior HRSD System Admin - Whitby, Canada - Rodan Energy Solutions

    Rodan Energy Solutions
    Rodan Energy Solutions Whitby, Canada

    4 weeks ago

    Default job background
    Description

    We are currently requesting resumes for the following position: Senior HRSD System Admin
    Resume Due Date: Thursday, March 14th, (5:00PM EST)

    Job ID: 24-, -
    Number of Vacancies: 1
    Level: Band H (Senior)
    Duration: 12 months
    Hours of work: 35
    Location: Stellar Drive (% remote)

    Job Overview
    – Performs day-to-day administration of the ServiceNow HR Service Delivery applications, including:
    – HR Case Management
    – HR Knowledge Management
    – Employee Service Center (Portal)
    – Enterprise Onboarding and Transitions (Lifecycle Events)
    – Employee Document Management
    – Performance Analytics for HR
    – Participates in requirements discussions
    – Coordinates with HRIT System Administrator and Platform Administrator to assist with ServiceNow patches and when the patches are applied to instances
    – Designs, configures, and customizes new HR applications and HR Service processes
    – Develops UI forms, fields, notifications, and workflows
    – Creates new HR service catalog requests and items with variables
    – Identifies and defines business solutions for all HR users, aiding in translating HR business requirements into technical requirements
    – Provides ServiceNow HR configuration, including screen tailoring, workflow administration, and report setup
    – Builds reports, gauges, and home pages
    – Searches, populates, and customizes the HR knowledge base
    – Maintains service level agreements (SLA) and monitors SLA workflows
    – Participates in all phases of testing and go-live activities
    – Maintains the configuration and updates to the HR platform once the system is live, in partnership with the Platform Administrator

    Qualifications

    Skills
    – 5+ years' experience implementing, configuring and customizing ServiceNow
    – 5+ years' experience with HR Service Management and related tools
    – Integration exposure with HRSM/HRIS system (Workday, SAP SuccessFactors)
    – Knowledge of related HR systems and their functions
    – Experience in implementing ServiceNow processes and functions

    Training
    – Foundations eLearning
    – ServiceNow Fundamentals
    – HR Service Delivery Fundamentals
    – Service Portal Fundamentals (if implementing)
    – Performance Analytics Fundamentals (if implementing)
    – HR Implementation (optional, and post-implementation if doing bulk of ongoing config in-house)
    – Service Portal Advanced (optional, and post-implementation – if doing bulk of ongoing configuration in-house)
    – Certified System Administrator
    – Certified System Implementor – HR (optional)