Barista Ft/pt - Toronto, Canada - Gong Cha (Bayside Waterfront Toronto)

Description

As a Gong-Cha Barista, you would indulge in endless opportunities to provide superb customer service, handcraft delicious beverages and deliver the extraordinary Gong Cha's experience to each customer who walks through the door.

If you're an energetic team player who thrives in a fast-pace work environment, you may just be the perfect addition to our team.

• Responsibilities and essential job functions include but are not limited to the following:
• Act with integrity, honesty, and be the expert in our product line up. You would promote the culture, values and mission of Gong Cha.
• Remain composed, accurate and efficient especially in periods of high volume or unforeseeable events to keep store operating to standard and to set apositive example for the team.
• Anticipates customer and store needs by being alert of your work environment and surroundings.
• Maintain effective communication with your manager and team members.
• Collaborate with your team and assist with bringing new recruits up to standard, provide peer coaching as appropriate.
• Provide constructive feedback and make suggestions to your manager with ways to raise team morale, performance, and efficiency.
• Deliver superb customer service to each customer by adhering to the Gong Cha Experience standards.
• Ensure the health and safety for our staff and customers, by follow Gong Cha's operational policies, procedures and protocols, regarding:
• Food/beverages handling
• Cash handling
• Workplace environment
• Tools and utensils
• Uniform and personal hygiene
• Inventory and supplies storage
• Emergencies
• Maintain regular and consistent attendance and punctuality.
• Maintain cleanliness and tid of store premises
• Provides quality beverages consistently for all customers by adhering to all recipe and presentation standards

• Previous experience is not required, but considered an asset
• Required Knowledge, Skills & Abilities
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to excel independently and as a team player
• Ability to build relationships
• Physical Requirements
• Constant standing/walking
• Occasional stooping, kneeling or crawling
• Occasional pushing, pulling, lifting or carrying up to 40 lbs.
• Occasional ascending or descending ladders, stairs, ramps
• Constant computer/POS Register and bar equipment usage
• Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine
• Constant reaching, turning, and performing precision work around bar area
• Constant receiving detailed information through oral communication
• Constant talking, expressing or exchanging ideas by means of the spoken word
• Occasional distinguishing, with a degree of accuracy the intensity/quality of flavors/scents
• Constant clarity of vision at near and/or far distances

• Day shift
• Evenings
• Evening shift
• Every Weekend
• Holidays
• Monday to Friday
• Weekend availability

• Toronto, ON M5A 0R6: reliably commute or plan to relocate before starting work (required)