Events and Education Associate - Toronto, Canada - Eataly North America

Eataly North America

Verified Company

Toronto, Canada

1 day ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Eataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim

for our guests to:

EAT authentic Italian food at our restaurants, cafés and togo counters
SHOP a selection of highquality Italian, local and homemade products
LEARN through our classes and our team's product knowledge

Job Description:

JOB OVERVIEW
An Events and Education Associate is also known as a Storyteller at Eataly.

A Storyteller assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly's products as well as advising on food and beverage pairings.

Reports to; Events and Storytelling Manager.

Responds courteously to guest inquiries regarding availability, usage of products, the range of services, restaurant offerings, classes at Eataly's Chef's Table, recipe help and location of products throughout the market
Listens actively and asks questions to understand guests' needs and preferences; recommends food and beverage items
Develops comprehensive knowledge of Eataly's products through diligent participation in live and video training and active use of Eataly's product library
Communicates daily/monthly new information to Eataly teams
Prepares and executes product tastings and demonstrations
Interacts with Eataly teams and vendors, passing information on to Eataly's Buying, Private Events and Public Relations teams
Assists with events, such as feste and sagre, and tours for guests
Circulates store regularly to ensure shopping carts are always available in designated areas
Opens and closes cash till and ensures an accurate accounting of all transactions, collections and disbursements during the work shift
Performs other duties as required or assigned

Qualifications:

QUALIFICATIONS

High school diploma or equivalent
Previous retail and/or restaurant experience preferred
Knowledge of and passion for Italian food and beverage
Outstanding communication and relationshipbuilding skills
Outgoing personality and ability to sell
Intermediate computer skills

JOB REQUIREMENTS

Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert wellpaced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks