Technician, Underwriting - Waterloo, Canada - Definity Careers

Description

What can you expect in this role?

• Reporting to the Team Leader, Technical Processing, you will be accountable for providing superior service in a processing role.
• Develop and apply knowledge of product solutions, types of risks and Economical processes.
• Provide exceptional service to broker partners in all interactions.
• Contribute to the achievement of established service level agreements and operational service level agreements.
• Constantly meet expectations in terms of production and quality of work.
• Demonstrate an excellent understanding of underwriting guidelines and standard operating procedures, risk exposure factors, pricing structures, types of guarantees, reinsurance structures and hazards in order to assess risks. Classify and rate transactions.
• Ensure that insurance policies are priced according to company guidelines and that the rate is adequate in the relevant policy management system.
• Identify and escalate gaps in our systems such as case management system, and policy management systems, as well as help find opportunities for continuous improvement to maximize efficiency and broker experience.

What do you bring to the role?

• Completed high school diploma and relevant work experience.
• Preference will be given to applicants who have post-secondary credential (s) or the CIP designation.
• Preference will be given to applicants with experience in a commercial underwriting support position.
• Professional, friendly and courteous in all interactions, both with clients and colleagues.
• Ability to perform tasks well in a busy period and to maintain composure under pressure.
• Team spirit and ability to adapt well to a changing environment.
• Excellent written and verbal communication skills.
• Excellent organizational and time management skills.

$39,000 - $67,300