Jira Platform Business Analyst - British Columbia, Canada - Microserve

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    Description
  • Location: Hybrid, British Columbia
  • Type: Fixed Term/Contract
  • Job #2
  • Jira Platform Business Analyst (6 month contract)
    Location: Edmonds – Hybrid

    Staffing Placement Opportunity

    General Description:

    The IT Business Decision Support Consultant Level 2 is responsible for gathering, analyzing, documenting, and managing business requirements for large and/or complex IT projects. They provide subject matter expertise to IT teams, business stakeholders, and end-users, contributing to the achievement of organizational objectives.

    Experience and Role Accountabilities:

  • Minimum seven (7) years of business analysis experience in large IT projects or equivalent.
  • Produce high-quality documentation such as governance documents, process impact assessments, and process maps.
  • Liaise with internal and external teams/vendors on data migration and system interface activities.
  • Assist with testing and provide ongoing clarification and support to various teams.
  • Facilitate collaborative workshops and conduct impact analysis on changes.
  • Provide subject matter expertise in specific areas to build capability at the company.
  • Education and Skills:

  • Bachelor's degree in Information Technology, Business, Engineering, or equivalent.
  • Good working knowledge of business domains and technology solutions.
  • Advanced technical skills in business analysis.
  • Excellent facilitation, coordination, and interpersonal skills.
  • Intermediate MS Office skills (Word, Visio, Excel, PowerPoint).
  • Excellent written and spoken communication skills.
  • High-Level Activities Include:

  • Onboarding new business groups.
  • Requirements gathering and documentation.
  • Coordination of training and license management.
  • Insights reporting on platform and license utilization.
  • Integration consultations and coordination.
  • Building and maintaining operational procedures.
  • Must-Haves:

  • Experience with JIRA cloud platform (Atlassian).
  • Previous experience with process design and documentation.
  • Intermediate MS Office skills (Word, Visio, Excel, PowerPoint).
  • Note: this is an opportunity with a Microserve client.