Collections Coordinator - Toronto, Canada - NFI Industries

NFI Industries

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Collections Coordinator is responsible for the collection and resolution of receivables from customers. They are responsible to solicit payment on customer accounts. Communicate directly with customers to resolve issues and disputes. Responsibilities also include keeping records of all accounts, billing issues and customer information. This position reports to A/R Manager.

Essential Duties & Responsibilities:

Coordinates with customers on the maintenance of current balance within applicable credit terms.
Communicate and correspond with customers to question and/or investigate all disputes.
Provides statements, invoice copies and supporting documents to customers
Provides assistance to A/R Coordinator with payment questions
Research and resolve all customer disputes.
Coordinate with Sales Department, Pricing, Operations, and Billing Department on customer problems and issues.
Assist with monthend close.

Experience, Education, and Training:

High School Diploma or equivalent
At least 3 years of experience in A/R or collections, or Financial background, and familiarity with Accounting
Strong attention to detail
Excellent oral and written communication skills
Excellent customer service skills

LI-SW1