Test Centre Clerk - King City, Canada - Seneca College of Applied Arts and Technology

Seneca College of Applied Arts and Technology

Verified Company

King City, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Join the Renewed Seneca, The Next Seneca
:

Guided by _The Next - A Strategic Plan for Seneca Polytechnic_, we offer a working environment that is innovative, flexible and encourages risk-taking.

Joining Seneca Polytechnic brings opportunities for professional development and career growth. We focus on health and wellbeing in all its forms to provide a great employee experience.

Position Summary:

Reporting to the Manager, Test Centres, the incumbent is responsible for administering, securing and invigilating testing within an extended day/week operation.

Please note, these positions will be fully on site and incumbents are required to come onto their scheduled campuses.

Shift Schedule

Shifts (times and locations) are determined based on operational need and are provided to employees on a monthly basis.
Shifts generally take place between the hours of 8:30am and 10:00pm.
The incumbent can usually expect to work at King Campus on Mondays, Tuesdays and Fridays from 8:30 to 4:30, but may sometimes be required to work later shifts at Newnham Campus (or, rarely, other campuses) on Wednesdays and Thursdays.
While the general schedule is Monday to Friday, the incumbent may on occasion (generally once every 2 months) be assigned a Saturday morning shift, usually at Newnham Campus.

Responsibilities:

Testing

Monitors internal system for test submissions from faculty and external clients and prints test submissions as required.
Registers students for testing and provides orientation to Test Centre processes.
Collects payments, if required.
Invigilates all forms of testing.
Processes and uploads test results and placements onto computerized systems.

Administration

Inputs and schedules Skills Assessment appointments.
Identifies and troubleshoots basic technological issues.
Administers accessibility requirements.
Provides adequate coverage for Test Centre operations during absences and leaves.
Tabulates Test Centre usage data, inputs data on spreadsheets and creates reports.

Training

Provides orientation and training on processes and procedures to new staff, as required.

Qualifications:

Education

Minimum two (2) year diploma in Business, Humanities, or a related discipline. If education is in another field of study, please state how it is related.
Current certification in Standard First Aid and CPR and/or Mental Health certification is an asset.

Experience

Minimum two (2) years' experience in a high volume, computerized, frontfacing, customer service environment working with individuals with accommodation needs.

Skills

Experience working with various types of equipment/hardware to meet the needs of a diverse student body.
Experience and aptitude in instructing and guiding clients in an educational setting.
Strong human relation skills to effectively work with a diverse mix of students and Faculty; ability to interact with ease and effectiveness to make sound judgement decisions independently.
Excellent communication and listening skills; maturity to problem solve and think critically; and ability to handle stress and work under pressure, while maintaining good customer service.
Ability to organize workload, establish priorities and work with mínimal supervision.

Notes:

Position includes regular travel to multiple campuses.
Position includes light lifting up to 5 to 20 kg or 11 to 44 lbs on occasion.
A skills assessment test will be administered during the recruitment process.

A combination of relevant experience and education may be considered as equivalent to the above requirements in the event that there are no internal applicants that meet the qualifications as posted.

Equivalency will be assessed by the talent acquisition team.

Job Details

External Posting Date:

November 20, 2023

External Closing Date:

December 4, 2023

Pay Range:

Payband F - $ $34.77 (

Start Rate:
$30.00)

Hours:
35 hours per week (overtime as required)

Work Type:

On-site

Shift:

Various

Ideal Start Date:
11/20/23

End Date:

Job Type:

Full-time, Permanent

Note:

Seneca requires copies of educational credentials at the time of an interview.

Confirmation of educational credentials in the form of an official Canadian transcript or an official evaluation of international credentials which determines Canadian equivalency will be required upon hire.

Seneca Polytechnic at a Glance:

Seneca Polytechnic is Canada's leading polytechnic with over 4000 employees, 45,000 full-time students and 45,000 part-time registrants. With over 55 years since opening its doors for the first time, Seneca Polytechnic is dedicated to getting our students career
- and world-ready. We offer an education that has no boundaries. And we create great flexible experiences for those who study and work here. The student experience. The employee experience. The community experience. The Seneca experience is a differentiator. As Ca