Executive Protection Specialist - Toronto, Canada - TD Bank

TD Bank
TD Bank
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
421875BR

Global Security & Investigations

Toronto, ON

November 28, 2023

Hours

37.5

Workplace Model

Onsite

Pay Details

Department Overview


Provide dedicated safety and protection support for an assigned group of executives, which may include leading security during event and emergency situations as directed, with accountability to report on any incidents.

Job Details


CUSTOMER:


  • Patrol executive floors, conduct surveillance activities as appropriate, plan and assess driving routes and identify and address potential safety and security weaknesses
  • Respond to security / safety incidents and effectively manage and deal with emergency situations involving appropriate areas as necessary, which may include adjusting security coverage as needed and acting as the first point of contact for escalations
  • Protect employees, information and assets on the executive floors of the organization
  • Oversee front line support to the executive, enhancing the safety and security of both persons and property by deterring and detecting unlawful incidents, identifying potential dangers and hazards, and minimizing risks at TDBG properties
  • Provide dedicated Chauffeur service and safety and security support to top Bank executives on bank property or at other venues as needed
  • Liaise with external stakeholders as appropriate
  • Use knowledge, experience and risk assessment techniques, as well as access to internal and external resources and tools, to create written reports and plans (e.g., security advances, emergency evacuation plans, security concept of operations)

SHAREHOLDER:


  • Prioritize and manage own workload to meet service level requirements for service and productivity
  • Follow internal and industry regulations and operating practices in completing and recording transactions
  • Escalate nonstandard or high risk activities as necessary
  • Ensure documentation that is prepared / completed is accurate and properly reflects business intentions and is consistent with relevant rules / regulations
  • Report / escalate risk issues or process gaps identified
  • Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency
  • Ensure necessary due diligence to support the accuracy of all transactions / activities
  • Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE TEAM:


  • Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
  • Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
  • Participate in personal performance management and development activities, including cross training within own team
  • Keep others informed and uptodate about the status / progress of projects and / or all relevant or useful information related to daytoday activities
  • Contribute to a fair, positive and equitable environment that supports a diverse workforce
  • Act as a brand champion for your business area/function and the bank, both internally and/or externally

BREADTH & DEPTH:


  • Make decision(s) to adjusting security coverage as needed, respond to incidents and act as the first point of contact for escalations
  • Works autonomously within established procedures
  • Requires advanced skills and expertise in the provision of security protection services
  • Monitors and interprets information to identify and solve problems, escalating as appropriate
  • Uses judgement and understanding of process/policy and related laws/regulations when making daytoday decisions
  • Focus of work spans from daily, weekly to monthly activities
  • Requires full proficiency in a range of processes and procedures through job related training and considerable on the job experience to perform a range of work assignments
  • Act as the Lead or Assistant Lead during special events on bank property or at other venues
  • Generally, reports to a Team Manager or Manager
Job Requirements


EXPERIENCE & EDUCATION:


  • Requires strong knowledge of security / counter surveillance measures, selfdefense techniques and methods and first aid / C.P.R. training (certification required)
  • Undergraduate degree or relevant professional certifications, designations, or equivalent experience required
Company Overview


Our Values

At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.

In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care.

No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

** Making Your Well-

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