Customer Care Representative - North York, Canada - City Buick Chevrolet Cadillac GMC

City Buick Chevrolet Cadillac GMC

Verified Company

North York, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Are you looking to be a part of a fun, motivating team? To have your efforts be valuable and crucial to both customers and the business? Look no further_

City Buick Chevrolet Cadillac GMC is looking for a full-time
Customer Care Representative to join their team in Toronto.

Our
Customer Care Representatives work with our dealership's Service department to deliver high-quality customer service and assist our customers with their inquiries and needs.

We are seeking a highly motivated individual who will be responsible for effectively handling database leads and creating appointments for our Service team.

City Buick Chevrolet Cadillac GMC is a proud member of The Humberview Group - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice.

As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands.

And 1 Promise:
_Serving you better, each and everyday._

Hours:

Monday to Friday. Some Saturdays will be required as needed.

Compensation structure:

hourly + monthly bonus.

Please note, this role is based in-person at the City Buick dealership.

Job Duties:

Handling incoming calls.
Make outbound calls each day to follow up and ensure the customers were happy with their service.
Following up on customer inquiries for the service department.
Following up with past customers in the database.
Other duties as required.

What We Look For:

Must have excellent communication skills (good verbal skills and a clear speaking voice).

-
Prior experience in a customer service role is required
:

Must be comfortable with computers and technology systems.
Strong time management skills.
Must have the drive and desire to meet production goals and expectations.
Call center experience would be considered an asset.
Experience in a dealership service department would be considered an asset.
Works well in a team environment.

Why Join HG:

A solid foundation of customers from 60 years of business.
An incredible opportunity for advancement within the organization.
Competitive compensation plans with health and dental insurance.
Great perks & benefits and amazing friends & family program for car discounts.
Employee pricing on vehicles, services, and accessories.
A leadership team that trains and mentors its team members to ensure success.
Hosted social events throughout the year, such as lunches & BBQs.
No Sunday or holiday work, more time for your family.
A fun place to work

At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful.

Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term.

Having a great corporate culture with team members who share our values is what makes us stand out.

Whether you're new to the automotive industry or you're looking for more growth opportunities, we would love to meet you