Head Coach - Mississauga, Canada - Making Waves Swim School

Sophia Lee

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Sophia Lee

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Description

Our story began in the summer of 1994 when our founder taught 50 kids to swim in his parents' backyard pool where Making Waves Swim School was born It wasn't a sophisticated business however, it gave us the freedom to focus on what mattered most - our student's progress in the pool, connecting with families and giving back to our community.


Now, over twenty-eight years later, we have four swim school locations in Brampton, Milton, Mississauga, and Vaughan and teach over 7,000 students per week in learn-to-swim programs.

Our award-winning water safety programs have produced thousands of confident swimmers, while staying true to the care, enthusiasm and passion put into that first summer.


Our Canadian roots also means the more diversity we have in our team, the more unique perspectives and fun ideas we share.

It fuels our passion and connects us closer to our families and the communities we serve. We cheer for diversity in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective.

And, we'll do whatever it takes to create an environment where everyone can do their best work and be their best selves.


Role:


The Head Coach is responsible for the quality and delivery of the Making Waves program, adherence to the Making Waves Core Values and ensuring the best possible experience for families when they are in our buildings.

This position is predominantly in the pool area where our staff, swimmers and parents are.

Head Coaches work collaboratively to train, coach, mentor, and cheer for Aquatic staff with an outgoing and dynamic approach while ensuring client satisfaction by facing challenges head-on and promoting safety on their shifts.


Responsibilities:

Supervision of Aquatic program

  • Ensure adherence to Making Waves Lesson Plans and Small Steps Teaching Techniques
  • Ensure Instructional policies and procedures are abided by
  • Regularly interact and engage with swimmers to build friendly connections
Training, Coaching and Mentoring Aquatic Staff

  • Supporting and encouraging staff; celebrating their accomplishments
  • Provides positive and/or constructive feedback with staff as necessary
  • Mentors staff from in the water, assisting with the progression of swimmers
Health and Safety

  • Assists and takes direction from Supervisor during Emergency Procedures including but not limited to: injuries, Facility Malfunctions, Pool Fouling, Power Outage, Fire, etc
  • Ensuring all patrons are abiding by Making Waves Covid19 Protocols
  • Ensuring that the pool deck is tidy and equipment is available and in good repair for Coaches
  • Ensuring PPE (i.e. masks/face shields) is worn at all times and readily available for staff
  • Testing and recording pool chemistry every 2 hours
Administrative Duties and Communication

  • Organizing Master Sheets in accordance to Making Waves Guidelines in order to identify class needs
  • Recording levels on Master Sheets for data entry
  • Recording specific notes on Master Sheet as needed to continuously follow up with families to ensure satisfaction
  • Communicates with families at least 3 times a session
  • Day 1, Feedback Day and Evaluation Day
  • Communicates any staff or client concerns to Supervisor immediately
  • Alerts Front Desk of any level changes or class concerns in order to promote consistency and safety

Qualities and Requirements:


  • Strong verbal communication skills
  • Can lead, motivate and cheer for a team
  • Energetic, positive and adaptive mindset
  • Ability to prioritize and manage difficult situations
  • Standard First Aid with CPR-C (Current)
  • Lifesaving Society National Lifeguard Certification (Current)

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