Account Manager - Winnipeg, Canada - Evident IT Inc

Evident IT Inc

Verified Company

Winnipeg, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Account Manager

Would you like to work for Great Leaders who view you as a
real person not a "human resource"? Are you someone who wants to be an individual AND work toward bigger goals as a team? Are you passionate about learning new things, and teaching others what you know? Want to receive individualized coaching and training _every week_ to accelerate your skills and your professional career? Do you build solutions to fix problems rather than fix things repeatedly?

We are Evident IT, and these are the things we believe in. Smiles are Contagious. Teamwork makes the Dream Work. Be the Kid who asks the question that changes everything. Start with the End in mind. We own it. We are Evident IT and our purpose is to Free People to Live their Purpose.

We are looking for someone who is driven by continuous improvement and is willing to help shape our growing processes to join our growing team.

Here is what you'll be doing every week:

Serve as the primary point of contact for our clients, understanding their objectives and requirements.
Build and maintain strong, longlasting client relationships through regular communication, meetings, and TBRs (Technology Business Reviews).
Identify opportunities for upselling and cross selling our range of IT services and solutions to meet client needs and satisfaction.
Collaborate with technical teams to ensure timely and successful delivery of services according to client requirements.
Proactively address client concerns, resolve issues, and manage expectations to ensure overall client satisfaction.
Prepare and deliver regular account performance reports and reviews to clients, showcasing value delivered and areas for improvement.
Contribute to the development of strategic account plans and goals.

Qualifications:

Business Degree in IT, or related field (or equivalent experience).
Proven experience as an Account Manager or similar role, preferably within the IT, technology, or MSP industry.
Strong understanding of IT services, solutions, and managed services offerings.
Exceptional communication, negotiation, and presentation skills.
Proven ability to manage multiple client accounts and prioritize tasks effectively.
Ability to work collaboratively with crossfunctional teams to achieve client objectives.
Resultsdriven mindset with a focus on meeting and exceeding sales targets.
Familiarity with CRM software and tools for account management.
Professionalism, integrity, and a customercentric attitude.

To apply:
Please submit your resume and CV and we can schedule a time for a preliminary interview

Important:

Please include in your cover letter,
_Which type of bear
_ _you think is best and why
_.

Make sure you fill out the "Virtual Interview" and Screener sections as these are prerequisites.

Job Types:
Full-time, Permanent

Part-time hours: 30-40 per week

Salary:
$35,000.00-$50,000.00 per year

Expected hours: 40 per week

Benefits: