- Perform store administrative tasks: logistics (transfers, shipping, receiving) warranty management, banking, and more.
- Train colleagues in best practices regarding store operations.
- Manage the store when the Store Director and Store Manager, Sales are absent.
- Support the sales team as needed.
- Bachelor's degree in operations management, business administration, or marketing.
- A minimum of five (5) years' experience in retail management; experience in luxury sales and/or jewelry is preferred.
- Excellent interpersonal and communication skills
- The ability to offer excellent customer experience.
- Strong team player
- Ability to pass on knowledge to others.
- Strong organizational and learning skills.
- Strong knowledge of MS Office Suite
- Knowledge of French & English
- Available evenings and weekends
- Competitive compensation
- Group Insurance
- Tele-medicine
- Award and recognition programs.
- Innovative and unique training programs
- Employee discounts
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Operations Manager - Mount Royal, Canada - BIJOUX BIRKS
Description
BIRKS. PURE DELIGHT.
Established since 1879, Birks is a luxury jewelry store whose reputation is built on quality, exclusivity, unique design, and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each one of our clients.
As the Store Manager, Operations for one of our stores in the Greater Montreal area and reporting to the Store Director, you will get to embody our belief in the promise of a brighter tomorrowthrough each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work, and teamwork.
ARE YOU OUR HIDDEN GEM?
A result-driven candidate who contributes to the store's success thanks to their organization skills.
The Store Manager, Operations plays a crucial role ensuring the store runs smoothly. In collaboration with the Store Director, they guarantee that every element is in place for a seamless, uninterrupted service.
To do so, the Store Manager, Operations will be expected to...
Our ideal candidate has...
OUR PROMISE OF DELIGHT
In return for your commitment to excellence, we offer...
At Birks, you will find a management team that truly cares about your professional growth. We foster a work environment where appreciation and guidance are key values, with the goal of always delivering a refreshing experience and creating lasting relationships with our customers.
Come join us at Birks and let your true self shine
Are you the gem we are looking for?
