Change Management Consultant - Saskatoon, Canada - Saskatchewan Blue Cross

Sophia Lee

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Sophia Lee

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Description

Saskatchewan Blue Cross, one of Saskatchewan's Top Employers, is currently recruiting for a full-time temporary _Change Management Consultant_ to join our team.

This position offers the flexibility to be in-office or participate in hybrid options in our Saskatoon office. This is a temporary position for up to 24 months with the possibility of extension. Contractors are welcome to apply.


JOB FUNCTION

WHY CHOOSE SASKATCHEWAN BLUE CROSS?


We're driven by a mission to empower communities on their journey to whole health and wellness, and have a lot of exciting things ahead of us.

We're improving our members' experiences through investment in our people, technology, services and products.

When you join our team, you're joining an organization where employees are valued, recognized for their contributions and empowered to make us stronger.

The wellbeing of our employees, our members, our partners and our communities is at the heart of our operations.

Saskatchewan Blue Cross is on an incredible journey right now. We're building a bright future together, and it's a truly transformative time.

We're in the midst of a multi-year journey to reinvent key parts of our business through digitization, new product and service agility, and a suite of new tools to enable stronger relationships with our broker partners and our members.

Our industry is evolving fast, and so are we We're looking for people who:

  • Share our values
  • Believe that creating great experiences is totally within their control
  • Collaborate and always set others up for success
  • Build positive relationships and an understanding of what people's needs are
  • See solutions and possibilities (not problems)
  • Are simply outstanding at what they do

DUTIES & RESPONSIBILITIES

  • Provide strategic and tactical change management advice and act as a key contributor to the development and establishment of change management standards to be adopted by Saskatchewan Blue Cross
  • Influence and support change at individual and organizational levels with respect to capacity, readiness, resilience, engagement, analysis, and evaluation of initiatives
  • Collaborate with key stakeholders to promote and implement activities throughout the change process
  • Develop and manage measurement systems to track adoption, utilization, and proficiency of changes
  • Work to speed adoption, increase utilization and raise proficiency in the processes and systems impacting employees
  • Develop learning/training strategies, and provide direction to the curriculum development of instructional, graphic, and technical delivery aspects of interactive and effective learning solutions and documentation (instructor led, facilitator guides, simulations, case studies, job aids, etc.) to ensure effective and efficient use of new and existing technologies
  • Develop, implement, and oversee appropriate and dynamic internal corporate communication strategies to ensure communication and activities that contribute to effective change management; determine timing, identify target audiences, create content and materials, and facilitate communication events as required
  • Lead the design, development, delivery, and management of communications related to the transformation program and provide key stakeholders and leaders with actionable deliverables
  • Create tailored comprehensive work plans with respect to communication, training, orientation, and other change activities to accommodate the needs of different stakeholders impacted by the change and focus on maximizing employee engagement
  • Consult the business and project teams to identify key stakeholders impacted by the change and determine when changes will occur
  • Liaise with multiple stakeholders to identify potential change impacts and ensure change plans are in place
  • Provide direction, advice, coaching and training to leadership and project teams with respect to the achievement of change management objectives and their role as change leaders
  • Recommend and implement enabling reinforcement mechanisms and celebrations of success
  • Solicit feedback to assess the success of the change management, training, and communication activities to ensure alignment with strategic objectives
  • Conduct readiness assessments, evaluate results and present findings in a logical and easytounderstand manner
  • Assess learning needs to determine scale, complexity, and magnitude
  • Identify change management issues and recommend appropriate corporate interventions to address change management concerns, such as resistance to change

QUALIFICATIONS & SKILLS

  • Completion of a Bachelor's degree in a relevant field with 8 to 10 years experience, or an equivalent combination of education, training, and experience is required
  • Completion of Change Management Prosci Certificate would be considered an asset
  • Previous experience on a largescale transformation project would be considered an asset
  • Indepth knowledge of current and emerging

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