Financial Service Representative - North York, Canada - Pay2Day

Pay2Day

Verified Company

North York, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About us

Are you interested in growth, development, and a great team environment? If you are, join our team because you are exactly who we're looking for Pay2Day is a rapidly growing company with endless opportunities for career advancement. We offer alternative financial solutions and are looking for people who are clientfocused, highly skilled problem solvers, and dedicated to success._

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Title:Bilingual Financial Customer Service Representative (Spanish/English)

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Location:North York, ON

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Full Time/Part Time: Full-Time Position
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Company Name: Pay2Day Inc.

Franchise Store

Why work for Pay2Day?

You'll be a part of a company that our customers LOVE, and we love them Check us out on Google and Trustpilot. We focus on doing what's right for our clients, not what's easy.
You'll have opportunities for advancement and development. We love developing our team, and when positions become available, we ALWAYS look internally, first.
You'll be part of a great team. We all succeed together, and we want the best for everyone. Check out our Indeed reviews We have received 4.6 stars.
You'll have a platform to share your ideas, and your voice will impact internal changes. Team members at all levels have an opendoor policy. Feedback makes us stronger as individuals and employees.
You'll have flexible, varying shifts. Our stores are open 7 days a week with varying hours. Our team members need to be available for varying shifts throughout the week.

We are looking to hire enthusiastic bilingual (Spanish/English) Financial service representative that understands the importance of excellent customer service.

Position Summary:

Reporting to the Store Manager, the Full-time Financial Service Representative ("CRS") will be responsible for sales, customer service, local area marketing, and store security, among other functions.

The CSR's primary goal will be to provide excellent customer service through the provision of various financial services, such as cheque cashing, payday advances, lines of credit, and prepaid cards.

Responsibilities:

Cash handling/teller responsibilities
Opening/closing the branch
Provide knowledgeable answers to questions about the product, pricing, and availability
Work with internal departments to meet the customer's needs
Data entry on various platforms and POS systems
Building customer relationships while providing exceptional customer service
Register new customers quickly and efficiently
Promote all store products and services
Reviewing applicants/completing financial risk assessment to determine approvals
Handling and balancing daily cash and debit transactions
Daily store maintenance and upkeeping
Complete all paperwork accurately

Qualifications:

A College diploma and/or equivalent work experience
Excellent oral & written communication skills in English and Spanish
Must have strong computer skills and be comfortable navigating multiple systems simultaneously
Must have basic intermediate Excel proficiency
Must have strong problemsolving skills with the ability to prioritize and multitask
Must be a team player who is customeroriented and selfmotivated with a proven ability to interface confidently with internal and external stakeholders
Must be energetic, enthusiastic, and goaloriented

What we offer: