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- Design and deliver quality system solutions that meet business requirements and are compliant with regulatory guidelines
- Lead large and complex transformative business initiatives involving system and process changes
- Act as a lead technical resource, responsible for technical design, development, and testing
- Resolve technical issues and deliver appropriate solutions
- Regularly make informed decisions in complex situations from end-to-end, with limited direction from Business Solutions Group Leadership
- Provide education, counsel, and advice on both internal and external projects/opportunities as appropriate
- Identify, develop, document, and execute testing strategies with acceptance criteria to validate business requirements
- Produce quality documents including business processes and controls, requirements and specifications, test plans, and user guides
- Critically evaluate information gathered from multiple sources to understand business needs
- Apply expert elicitation techniques to probe, challenge and understand business problems
- Assess risk by identifying potential exposures and the volatility, likelihood, consequences, time horizon and correlation associated with the risk
- Develop and maintain key stakeholder relationships
- Support Project Managers and leadership throughout all phases of the project management lifecycle
- Create technical design documents, deployment guides, configuration guides where applicable
- Work with team members and key stakeholders to coordinate dependencies across initiatives, ensuring all cross-functional requirements are delivered on time
- Provide On-call Support for Investigation and Resolution of system issues and inquiries
- Stay up to date on industry and technical trends through participation in professional associations, practice communities & individual learning
- Support leadership in the development and roll-out of strategic initiatives
- CIP or Post-secondary education in business or information technology management preferred
- 3 years experience in Business Analysis, elicitation and documentation of requirements
- 3+ years software development or technical consulting experience
- Proficient in programming or scripting languages such as HTML, XML, Java and Java Script
- Experienced with SmartComm including use of Advance Template Designer (ATD) and Data Modeler, or similar document creation systems
- Experience participating in defect triage meetings with Business Analysts, Developers, Testing team, and Business Subject Matter Experts
- Experience with user acceptance testing, including creation of test strategies, plans, and execution in an agile environment
- Prior Auto, Property, Travel Insurance experience
- Competitive total compensation and benefits package
- Annual shared success program based on performance
- Annual merit increases based on performance
- Defined Contribution Pension Plan with a matching contribution component
- Complimentary CAA Membership
Senior Business Consultant - Mississauga, Canada - CAA Club Group
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