Housekeeping Manager - Canada - InnVest Real Estate Investment Trust

Description

Job Type Full Time
Start Date ASAP
Executive Housekeeper ( Royal Canadian Lodge and Charltons Banff)

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada.

In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada.

InnVest's portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment.

A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada's largest independently-owned and operated hotel portfolio.

The Executive Housekeeper is primarily responsible for the planning, organization, and supervision of the day-to-day operations of the housekeeping department.

This position involves maintaining the company's set policies and procedures, ensuring superior housekeeping standards are maintained, overseeing laundry operations and inventory management & cost control.

The duties and responsibilities for the Executive Housekeeper include, but are not limited to the following:
Ensuring the highest standards of cleanliness is achieved throughout both hotels by all members of the housekeeping department.
Performing daily quality control inspections of bedrooms, common areas, & storage areas.
Closely monitoring departmental labour and expenses as outlined in the Housekeeping operating budget.
Ensuring a positive, team oriented spirit is maintained among all co-workers by practising open communication, empathy, and support.
Oversee the recruitment, training, and continual development of all housekeeping staff.
Ensure consistent delivery of performance appraisals, recognition, incentive programs, and departmental meetings.
Being fully knowledgeable of the company's policies and procedures and the administration of these policies.
Trained in all sub-departments of the Housekeeping Department for emergency situations.
M. occupancy status reports and verify current and accurate information of all guest and meeting rooms in the hotel.
Daily recording and follow-up of maintenance items reported by the Housekeeping staff and during daily inspections.
rooms for quality control, standard and maintenance issues.
3 years housekeeping experience in a supervisory role.
~ Post-secondary education an asset.
~ Working knowledge of various computer software programs (MS Office, Micros, POS).
~ Guest oriented and service minded with an attention to detail.
~ Excellent planning and organizing skills.
~ Must be able to work independently and maintain a positive attitude within a busy environment ~ hours will fluctuate, evening and weekend work is required.

InnVest Hotels is an inclusive employer. As such, we welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. This iframe contains the logic required to handle Ajax powered Gravity Forms.
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