Customer Service Associate - Richmond, Canada - M Group

M Group

Verified Company

Richmond, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Customer Service role handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner.

A successful rep uses knowledge of products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business.

We are looking to hire immediately and we hope to see all 1st year employees receive a promotion between 6 months and 1 year of tenure.

The Perks:

Weekly Advances and Bonuses
Hybrid office with remote flexibility
65k plus first year average income
Residual Income
Exceptional commission rates
Trip Incentives and other benefits
Full Training

Requirements:

An upbeat, positive attitude
Willingness to go that extra mile for your team and our customers
Math/Accounting skills are a plus
Must have experience with Microsoft/Excel

Essential Functions:

Book zoom meetings and educate/troubleshoot questions with clientele
Work cooperatively between customers, service providers and other departments
Communicate with customers and vendors in a clear, effective, and professional manner
Receive customer inquiries, issues, or challenges and followthrough to resolution
Basic filing and data entry

Job Types:
Full-time, Permanent

Salary:
$45,000.00-$55,000.00 per year

Benefits: