Field Service Technician Iv - Richmond, Canada - Rivian

Rivian

Verified Company

Richmond, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Role Summary:

Responsibilities:

Initially help support preproduction vehicle builds, including assisting cross functional teams
Travel to locations to support as required until the local Service Center opens, including but not limited to, production plant
Operate remotely until the local service center opens, if applicable
Follow Rivian repair procedures with efficiency without compromising quality and safety
Perform complex diagnosis, repairs, installations, and inspections on vehicles
Perform vehicle repairs in a setting outside of a service center
Conduct road tests on vehicles to ensure quality of the repair
Perform necessary parts operations such as parts ordering, receiving, shipping and inventory
Stay up to date with technical skills and required training
Support campaigns and containment initiatives
Maintain and process accurate expense reporting as needed
Maintain high quality work and efficiency while working with little supervision
Work with a collaborative attitude and team spirit in an everchanging, dynamic environment
Provide service support to the field to support the Service organization
Ability to perform duties and communicate with a high level of professionalism, in a customerfacing environment
Additional plant support, including travel, may be required depending on business need

Qualifications:

HS Diploma or GED preferred
Graduated from an accredited automotive repair school preferred
Experience with leadership, mentorship, and influencing a team preferred
5 or more years of automotive experience preferred
3 or more years' experience working on vehicle high voltage systems and HV diagnostic work preferred
Proficient in navigating a laptop or computer in a windows or Mac environment
Experience using test tools (PICO-Scope, PCAN, KavaserMemorator, breakout box etc.)
Extensive experience in bumpertobumper diagnosis and repair
Ability to drive noncommercial truck and trailer preferred
Ability to travel up to 75% of the time, or as needed
Must possess a valid driver's license, and maintain a clean driving record
No driving related suspensions or revocation of Driver License (within a 35year period)
Parts department and billing experience preferred
Experience using a work order management system including repair documentation
Experience working in startup environments preferred
Remains positive when dealing with difficult situations
Strong organizational and time management skills along with attention to detail
Physical exertion may be required to perform occupational tasks (sitting, standing, walking, bending, kneeling, carrying, reaching, pushing, pulling, and lifting up to 50 lbs.)
Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
Ability to read and speak fluent English
Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics
Minimum age of 2
Must be available for a regular schedule of a minimum 40 hours a week, including weekends and holidays, according to business need. Shifts may include evening, overnight, or early morning hours
Ability to properly document repairs completed and in process

Company Statements:

Equal Opportunity:

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.