Office Clerk - Fort Frances, Canada - Gardewine

Gardewine

Verified Company

Fort Frances, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Gardewine is a Manitoba company, with terminals across Canada and a strong history that dates back to the 1950's.

Since being founded in the northern community of Flin Flon we have grown significantly by diversifying within the transportation industry.

The most important aspect of our company's operations is our dedicated people;

_our people will always be the source of our success and their safety and health will always come first_.

We are currently seeking an

_Office Clerk_
***to join our team in our

_Fort Frances Terminal_.

Summary

Reporting to the Terminal manager, this position will coordinate and complete all types of general office and administrative duties, including and predominantly billing.

Additionally, you will be responsible for caring out all types of day-to-day customer service activities by ensuring timely resolution and communication with customers (internal and external) regarding a variety of customer service issues.

Duties and Responsibilities

Provide positive, friendly and timely customer service for current and new customers
Complete accurate and timely shipping documents (Bill of ladings) for dispatch and drivers
Conducts general office duties such as filing, reception, tracing, and customer service
Answer phones and direct calls to the appropriate person and follow up as necessary
Provide tracing and P.O.D. information to customers (external and internal)
Enter information about completed deliveries into computer system
Scan documents to be saved in the imaging system
Assist with freight claim administration
Quotations of freight rates to customers
Enters bills and invoices into the software system
Process billing in a timely manner
Generate and produce reports pertaining to ontime performance for key customers
Gather and compile payroll information as requested
Other duties as assigned and required that assist with terminal operations
Perform all work in a safe manner and comply with all Gardewine safe work practices, policies, and procedures.

Qualifications

Strong organizational skills with good time management skills to work independently to accomplish tasks in a timely manner without direct supervision.

Outstanding telephone and customer service skills with working knowledge and experience with customer data software systems is preferred. Proficiency with Microsoft Office with a focus on Excel and Word. Proven ability to work in a fast-paced environment and adapt to the changing demands within the terminal. Previous transportation or logistics experience is considered, as well as secondary education.

**_ THIS IS A MONDAY TO FRIDAY, 9AM TO 5:30PM POSITION._