Manager Home and Community Care - London, Canada - VON Canada (Ontario)

VON Canada (Ontario)

Verified Company

London, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition Details:

Employment Status:
Regular, Full Time (1.0 FTE)

Program Name:
Assisted Living

Number of Hours Bi-Weekly: 75

Work Schedule:
Days

On Call:
Yes

Travel:
Yes

The Manager Home and Community Care (HCC) RPN/LPN provides professional and practice leadership to staff and is responsible for ensuring the provision of safe, effective quality client care within their program area(s).

The position is accountable for working as part of an integrated Regional management team to ensure the successful execution of site operational goals and for managing the delivery of in-home client care services for Nova Scotia Home Support programs and/or community programs within Community Support Services, including, staff hiring, supervision and training, and team operations.

This position will be based in London and will require travel across St.
Thomas, Strathroy, Woodstock, and Listowel sites.

Key Responsibilities:

Directs and monitors the delivery of client care services and daytoday functions and performance of frontline staff in accordance with current regulatory guidelines and VON policies, procedures and
Assists staff, or completes risk assessments, investigations of issues, injuries, and reporting related to client or employee
Monitors performance related to funder expectations regularly and contributes to the development and implementation of quality improvement activities to achieve performance targets through monitoring of reported
Guides new employees through the orientation process and ensures all probationary reviews and stay interviews are
Participates in budget preparation, financial performance
Completes or contributes to key performance indicators (KPI) and quality reports for internal and external stakeholders, conducting relevant analysis and ensuring timely submission, as required or requested.
In collaboration with internal stakeholders, develops team procedures and guidelines to ensure best practices are met in the completion of all tasks or
Receives and documents all employee, family, and client complaints or issues related to service delivery; engages other VON managers in resolving the issue or complaint and escalates, if required, to the appropriate
Ensures occupational health and safety policies, programs, and activities are performed by staff, in compliance with VON's health and safety policies and guidelines and the Occupational Health and Safety
Completes risk assessments, and investigations of issues, incidents, or injuries as
Participates in local, regional, or national teams or committees as required such as Quality Care and Service, Joint Occupational Health and Safety, and
Assesses and documents community needs and assists in developing business and funding proposals to meet emerging
Provides support for department presentations and
Facilitates frontline staff development and growth using a team approach and working in concert with the practice leaders and educators to facilitate excellent outcomes for quality care delivery, client service and provider safety, and service provider
Provides service provider personnel with access to clinical advice, support, and clinical reference
Participates in the oncall rotation, as needed
Additional responsibilities as assigned including inhome services as

Common Leadership Responsibilities:

Promotes the strategy of VON and its role as an integrated community care provider to all stakeholders and
Prioritizes and ensures alignment of emerging opportunities in the community with the VON strategic plan.
Provides leadership in navigating the requirements and complexities of unionized and nonunionized
Coaches, advises, motivates, and provides leadership to staff; creates a positive workplace for staff.
Promotes the LEAN team management approach to ensure a common paradigm of management and discipline of management
Ensures there are mechanisms for all staff to come together to hear organizational news and to provide feedback on what is working and what is not
Ensures the completion of performance development and learning plans for all
Promotes common approaches to orientation, learning, motivating, recognizing, and supporting staff when achieving organizational goals; such as meeting or exceeding KPIs, meeting or exceeding
Provides leadership and commitment to building client and family engagement and following Accreditation Canada
Provides leadership in the promotion of a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations, that KPIs related to safety are regularly reviewed by management, that appropriate investigations occur when needed, and plans to address issues are created and acted
Compliant with the VON Safety Management System, including all Safe Work Practices and Procedures.
Promotes work/life balance fostering professional excellence and personal