Inside Claims Representative - Vancouver, Canada - Wawanesa Insurance

Wawanesa Insurance

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date:
Mar 23, 2023

Location:
Vancouver, British Columbia, CA, V6J-4Y3 Remote - Canada, CA

Company:
Wawanesa Insurance

Job ID:5304

We're proud to give our employees the flexibility to choose how and where they want to work. In this role, you can decide whether your preference is to work from home (remote), work from the office or a hybrid of time spent at both.

You may work from any of the following locations:
British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland & Labrador and/or the Yukon.
Must be available to work 8:00am - 4:30pm Pacific Time, B.C. region hours.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview:

The Inside Claims Representative, Strata contributes to Wawanesa's goal of delivering an exceptional and consistent claims service experience through the fair and equitable adjustment of complex Strata claims through telephone and written correspondence.

Must be available to work 8:00am - 4:30pm Pacific Time, B.C. Region hours.

Responsibilities:

Provide exceptional customer service
Interpret policy wordings, determine policy coverage and ensure appropriate reserving
Investigate losses to determine liability
Evaluate relevant information from sources such as appraisers, third party adjusters, contractors and repair facilities in order to quantify losses
Negotiate with insureds, claimants, lawyers and insurers
Coordinate services with vendors and service providers
Adjust claims from inception to completion in a proactive manner
Provide ongoing technical advice and guidance to junior inside claims staff
Maintain accurate records based on company standards and policies within the claims system
Remain uptodate with legislative changes and trends in the insurance industry
Perform other duties as assigned

Qualifications:

Minimum 2 years insurance adjusting experience
Strata claims adjusting experience is an asset
Working toward Chartered Insurance Professional (CIP) designation
Effective customer service skills including empathy and concern for our customers
Excellent communication skills, both written and oral
Excellent investigative and analytical skills
Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
Detail oriented with a critical degree of accuracy regarding data entry
Excellent negotiation skills
College/University degree is preferred

Wawanesa is proud to be one of Manitoba's Top Employers for 2023 recognizing that we are an exceptional place to work

Wawanesa provides its employees with a
respectful,
challenging and
rewarding environment where they can maximize their potential while contributing to the company's goals.

Our full-time permanent employees are provided with
highly competitive compensation packages (salaries, generous vacation allowance, leave top up, annual bonus plan, premium free benefits and a pension plan).

Wawanesa provides a
stable environment for its employees in today's challenging markets.