Receptionist/novelty Shop Assistant - Concord, Canada - TCAT Div of Toromont Industries Ltd

TCAT Div of Toromont Industries Ltd

Verified Company

Concord, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Receptionist/Novelty Shop Assistant plays a critical role in the Concord Head Office and it the first point of contact with our customers and guests while maintaining support of our sales and management teams.

Demonstrate safe work and environmentally sound behaviours at all times in support of Toromont's Health and Safety Policy, Programs and initiatives
Provide efficient, courteous and professional distribution of calls
Greet and direct customers and visitors to the appropriate business unit/individual
Process the incoming and outgoing mail including distribution
Post messages on Welcome Board and Conference Room as required
Manage the retail and novelty store operations, i.e. customer sales, stock transfers, stocking shelves, inventory and ensure cash sales are remitted promptly to the Accounting Department
Coordinate board room bookings, maintain the coffee bar and order supplies
Provide efficient, courteous and professional distribution of calls
Greet and direct customers and visitors to the appropriate business unit/individual
Process the incoming and outgoing mail including distribution
Arrange for couriers, maintain a record and hand cheques to Accounts Payable

Job Qualifications:

Post Secondary Education and/or equivalent experience in a busy retail/warehouse environment
Minimum 2 years administrative support, customer service and reception experience
Safety conscious, results driven and passion for consistently delivering exceptional customer service
Exceptional communication, interpersonal and organizational skills with a friendly and polished telephone manner
Proven initiative, problem solving, attention to detail and a sense of urgency and ability to prioritize
Ability to multiple tasks and deliver accuracy in a timely manner
Adaptable to constant change in a fast paced environment
A selfmotivated team player with a relationship building capacity and experience in diverse cross functional groups
Proficient in Microsoft Word, PowerPoint, Excel and Outlook at an intermediate level
Willing and able to work flexible hours in support of business needs