Outbound Sales and Territory Manager - Richmond Hill, Canada - Kepler Canada

Description

• Build and maintain longterm customer relationships, ensuring a high level of satisfaction and loyalty.
• Provide efficient and effective customerbased utilization services for equipment selection, sizing, quoting, selling, and ensuring professional installation as per customer requests.
• Manage inbound leads to accurately size, scope, and assess technical and physical replacement requirements.
• Consistently strive to achieve and, where possible, exceed monthly sales targets, contributing to the overall success and growth of the company. This goal should be approached with enthusiasm and a cando attitude, recognizing that each team member's effort is vital to our collective success.
• Prepare and present pricing, proposals, and contracts; assist with project coordination and customer communication as needed.
• Maintain a CRM database for managing accounts, opportunities, and collecting customer information and market intelligence.
• Actively engage in canvassing and selling to both new and existing customers.
• Deliver outstanding customer service, underpinned by a thorough understanding of the company's operating model.
• Address and resolve customer issues and concerns promptly and professionally.
• Provide financial KPIs around pricing and margins to ensure profitability and competitive positioning.
• Stay informed about market trends and competitor activities to adjust strategies accordingly.

• Proven experience in sales, preferably in the HVAC industry.
• 15 years of sales experience or a customer facing role.
• Proven results on delivery of performance objectives and sales targets
• Strong relationshipbuilding skills with a focus on longterm customer engagement.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in MS Office and CRM software.
• Ability to manage and analyze financial data related to sales and pricing.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

• Competitive salary with performancebased bonuses.
• Opportunities for professional growth in a leading HVAC company.
• Supportive work environment focused on teamwork and customer satisfaction.

• Casual dress
• Company events
• Dental care
• Extended health care
• Onsite parking
• Paid time off

• French not required

• Monday to Friday

• Commission pay

• Richmond Hill, ON L4B 1J4 (required)