Customer Counter Clerk - Ottawa - UPS Canada

    UPS Canada
    UPS Canada Ottawa

    1 day ago

    Description

    At UPS, we also discover how we combine endless opportunities, innovation and rewards to create a truly unique career experience. With our unique promote‑from‑within culture, you'll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go.

    UPS is currently looking for a Part‑Time Evening Warehouse Clerk at our warehouse in Stittsville.

    Responsibilities

    • Dealing with all telephone calls.
    • Handling customer complaints in a professional manner.
    • Dealing with SLA concerns, PCA queries.
    • Running reports for the centre, TTS report, Cares report and Apple report.
    • Cash handling and banking.
    • Meet set targets on a daily basis.
    • Responsible for any additional tasks given.

    Qualifications

    • Have good communication skills and fluent in English both written & spoken – essential.
    • Efficient team player and able to work in a targeted environment.
    • Able to lift up to 70 pounds.
    • Working knowledge of Word and Excel.
    • Typing skills: at least 40 words per minute.
    • Good attention to details.
    • Data entry and customer services experience is mandatory.
    • Warehouse experience is an asset.
    • Able to work in a fast‑paced and temperature‑variable environment.

    Compensation & Benefits


    Began at $15.00 per hour, Guaranteed pay progression.

    • Weekly pay (every Friday)
    • Full training provided
    • Performance evaluations yearly
    • Extended health and dental benefits
    • Group insurance and pension benefits
    • Opportunities for advancement

    EEO Statement


    UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interviews. All candidates must successfully complete a series of interviews, a criminal history check and references verification in order to qualify.

    Start Date


    Start Date: 09/07/2021


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