Business Acceptance Analyst - Ottawa, Canada - Canadian Blood Services

Canadian Blood Services

Verified Company

Ottawa, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job category:
Accounting and finance

Job posting ID: 4421

Employment status:
Regular full-time

Classification:
PTS/MGT/IT B

Salary/Rate of pay:
$61,500 - $70,000

Application deadline:

Somewhere in Canada there's a life you can save.
Be part of a dynamic, collaborative and caring organization committed to saving and improving the lives of Canadians.

Thousands of Canadians depend on us every day for reliable access to blood, plasma, stem cells and organs and tissues.

Join Canada's Lifeline and make a meaningful difference every day.

About the role

Canadian Blood Services is looking for a
Regular Full-Time Business Acceptance Analyst to join our dynamic
Shared Services, Payroll Services team.

The work of a Business Acceptance Analyst is integral to Canadian Blood Services' role as Canada's Lifeline.

In this role, you will be responsible for supporting the organization through overseeing the entire Requests For Change (RFC) process.

You will partner with Business Owners, Employee Relations, and other Canadian Blood Services customers to make certain that the implementation of new or changing practices are accurate and representative of industry best practices and are both efficient and cost effective.

Thorough analysis and investigation of potential issues, prioritization of RFCs received, and gathering of business requirements, you will enable changes to the configuration of the HR Payroll ERP module of SAP to be brought forward to SAP HR, Pay, and Finance that represents the business need.

You will perform business acceptance testing of all "Requests For Change" and Business Tasks in the appropriate SAP testing environment, develop testing processes and strategies to enable changes to be made to the configuration of the HR Payroll Module of SAP with the lowest potential for risk and greatest efficiency.

By documenting test results, potential risk factors, performance of the system, and completing detailed analyses of the impact to employees, you will communicate changes and their impacts to People, Culture, and Performance Business Partners and Employee Relations, Operations Managers and Directors and other Business Owners.

You will Identify and/or complete master data conversion changes in the production environment when necessary to ensure data is accurate pertaining to changes.

Create and maintain SAP HR/Time module training material.

Key responsibilities include:

Ongoing daily execution and management of changes to ERP SAP system configuration and internal processes resulting from operational functionality changes, break/fixes, and enhancements and ratifications of collective agreements, beginning with the initial request through submission to SAP HR, Pay and Finance for configuration.
Review all Request For Change and Business Tasks to scope for Payroll Services resources needed to complete testing within scheduled deadlines.
Take the Lead role during Business Acceptance Testing; ensure that all results are as expected prior to giving final approval for changes to be moved to the Production environment.
Steward the RFC configuration changes and/or process changes from testing phase to implementation into the ERP environment of SAP.
Perform indepth analysis and subsequent changes to master data to ensure expected results in the production environment involving areas such as Quota Entitlements, Time Balance, and conversion data. Working closely with Productivity Applications (IT) to identify root cause and develop long term solutions to solve issues impacting specific groups of employees. Document proposals and processes involved and collaborate with Business Owner to determine implementation strategies.
Identify continuous improvement opportunities to increase efficiency, quality, and value to Payroll Services and internal clients, through changes in processes, policy, or use of technology.
Perform other related duties and participates in special projects as required.

Education, Training and Experience:

Postsecondary level education in a relevant discipline from a recognized academic institution
Minimum of 5 years related experience with the Finance/Payroll/HR Modules of SAP or other Enterprise Resource Planning (ERP) system.
Minimum of 5 years Human Resources, Time, or Payroll experience, in a highly unionized environment.
Experience or formal training in complex data analysis, simplifying and communicating complex processes, facilitation, gathering, validation, and confirming business requirements definitely an asset.
Experience or formal training in developing and leading system testing.

Demonstrated Knowledge, Skills, and Abilities:

Proficiency in MS Office (Power Point, Word, Project, and Excel)
Exposure to project management and project management techniques.
Effective communication and interpersonal skills, proven ability to exercise sound judgement and decision making.
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