Client Care Specialist - Toronto, Canada - Stewart Title Guaranty Company

Stewart Title Guaranty Company

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are the Canadian Division of Stewart Title Guaranty Company, a leading provider of residential and commercial title insurance.

As one of the largest title insurers in the world, Stewart Title specializes in providing our clients with exceptional service, deep expertise and innovative solutions to help close their real estate transactions with peace of mind.

Job Description
Job SummaryA Client care Specialist with our Operations Department in Toronto is responsible for answering calls including taking title insurance orders, responding to inquiries and processing title orders and final policies

Responsibilities:

Field client calls including taking title insurance orders, responding to inquiries and questions
Prepare and distribute general correspondence, documents and information packages.
Handle customer inquiries, questions and problems
Liaise with our Underwriting Department on title/survey problems, policy questions and customer concerns.
Provide high quality service to clients
Other duties as required or assigned

Qualifications:

Excellent customer service skills and enjoy providing support over the phone
Excellent organizational skills and ability to multitask and meet tight deadlines
Call Center experience an asset
Some Real Estate Experience an asset
PC skills and an understanding of the relationship between software and databases
Proficient in MS Office products
Attention to detail
Ability to work well in a team )
Telephone: please ask to speak to a Human Resources representative)
Mail: 200 Bay Street, North Tower, Suite 2600, Toronto, ON M5J 2J2
Fax:

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