Parts Clerk - Moncton, Canada - A1 Chimney Sweepers Ltd

Description

Performs a variety of customer service, in store, over the phone and stocking duties related to the receiving, sale and delivery of parts and accessories.

• Sells products and/or services to repair the problem and meet the customer's needs.
• Maintain customer goodwill by greeting and acknowledge all customers he/she comes in contact with.
• Assist in keeping parts department clean and orderly.
• Record all sales and/or customer transactions in the computer system
• Provide service technicians with parts as required.
• Assist in merchandising displays.
• Maintains the retail sale floor and displays
• Performs routine housekeeping tasks that maintain and enhances the cleanliness of products and the retail sales area.
• Performs other tasks as required
• Verify receiving documents.

• Assist in handling customer complaints and concerns and make sure the problem is corrected to the customer and dealership's satisfaction
• Greet customers immediately in a courteous manner
• Treat customers fairly and with honesty, and demonstrate our commitment to superior customer service and ethical business practices

• Able to research parts for products
• Ability to effectively listen
• Ability to interpret customer needs
• Basic computer skills
• High School Diploma or GED Equivalent
• Good organizational skills
• Commitments
• Treat all employees and customers fairly, courteously and with dignity
• Maintain positive relationships with customers, other employees and owners
• Be early, flexible and available for scheduling
• Focus on Quality & Service
• Be neat and clean
• Demonstrate an interest in growing the parts business

• Dental care
• Extended health care
• Paid time off

• Monday to Friday
• Weekends as needed