- Coordinate the support of all assigned customers; gaining new and maintaining existing business with the highest possible, longterm profitability.
- Continually balance time between supporting current business and developing new business.
- Receive RFQs for business and follow documented procedures to gather the information necessary to provide a quotation to the customer in a timely manner.
- Monitor "total customer satisfaction" through formal (scorecards, key performance indicators) and informal means. Communicate issues and areas for improvement internally to allow resolution of issues (quality, delivery, technical support, price)
- Work with supervisor to develop an annual sales plan and to achieve or exceed the sales and profit targets. Prepare regular sales reports and forecast updates as necessary
- Engage in activities to enhance profitability i.e. raw material pass through, collection of obsolescence costs, terms compliance, cost reductions
- Work closely with Customer's Purchasing and Engineering Groups but also maintain relationship with other Customer Groups such as Operations, Scheduling, Quality
- Work collaboratively with technical groups to develop new business opportunities and execute cost take out activities at assigned customers.
- Assist in the coordination of internal activities to support customer projects. i.e. product development, program management, operations management, customer support
- Work with Supervisor and VP of Sales in negotiating customer contracts.
- Evaluate and improve the business systems of the Sales Group.
- Able to work effectively in a home office.
- Bachelors' Degree from an accredited fouryear college or university
- Strong communication skills with ability to interface with internal and external customers
- Good presentation skills, both oral and written.
- Good analytical and general business skills
- Display good judgment and initiative
- Demonstrated team membership skills
- Must be willing to travel (average 1 time per month) by air and auto
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Account Manager - Tillsonburg, Canada - OpTech
5 days ago
Description
Why work at OpTech?OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. We are currently partnering a world leading supplier of electrical distribution systems. We currently have an opening for an Account Manager in Tillsonburg, Ontario.
Account Manager-Transportation Market
The Account Manager-Transportation Market is responsible for the maintenance and growth of assigned customers within the transportation market.
Responsibilities:
Qualifications:
Minimum of 3 years of industry experience within the supply base in a transportation, agriculture and construction, automotive, or similar OEM.
OpTech is an EOE, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.