Administrative Coordinator - Toronto, Canada - SolarUp Inc.

Description

As an Administrative Coordinator at SolarUp, you will play a vital role in managing administrative tasks, coordinating crew dispatch, providing exceptional customer support, and assisting with bookkeeping duties.

• Act as the primary point of contact for customer inquiries and support.
• Provide excellent customer service, addressing concerns and resolving issues.
• Maintain customer records and communication history.
• Assist in maintaining a high level of client satisfaction.

• Assist with general administrative tasks and documentation.
• Maintain organized digital and physical records.
• Coordinate meetings and appointments as needed.
• Perform data entry and other clerical duties.

• Act as a point of contact for clients and manage client expectations.
• Monitor project progress, identify and mitigate risks, and resolve issues.
• Track project performance and report regularly to stakeholders.
• Manage project resources, including budget, time, and personnel.
• Foster effective communication among team members and stakeholders.
• Conduct project evaluations and ensure continuous improvement.
• Ensure project deliverables meet quality standards.
• Maintain project documentation and records.
• Identify and implement process improvements.

• Coordinate deliveries and installation schedules with clients.
• Coordinate and schedule crews for solar installation projects.
• Ensure timely crew arrivals and departures.
• Communicate project details and schedules to crews.
• Address scheduling conflicts and adjustments.

• Manage financial records, invoices, and expenses.
• Process accounts payable and accounts receivable.

• Bachelor's degree in Business Administration, Finance, or related field preferred.
• Proven experience as an Administrative Assistant or Office Manager in the construction industry.
• Strong understanding of bookkeeping principles and practices.
• Proficiency in accounting software (e.g., QuickBooks) and Microsoft Office Suite.
• Exceptional organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Detailoriented with a high degree of accuracy.
• Ability to work independently and take initiative.
• Knowledge of safety and compliance regulations in construction is a plus.

• Exceptional customer support and communication skills.
• Highly organized with a strong attention to detail.
• Ability to work independently and meet deadlines.
• Experience in dispatching crews or managing schedules, preferably in the construction industry.
• Proven experience in bookkeeping using QuickBooks or similar accounting software.
• Proficiency in Microsoft Office Suite and other relevant software.
• Experience in a constructionbased business is a plus.
• Reliable internet access and a quiet remote work environment.

• Competitive hourly rate based on experience.
• Flexible remote work schedule.
• Opportunity to work with a growing and innovative solar installation business.
• Supportive and collaborative team culture.

• Monday to Friday

• AEC / DEP or Skilled Trade Certificate (required)

• Customer service: 2 years (required)
• Administrative experience: 2 years (required)