Operations Manager, Physical Security Solutions - Vaughan, Canada - Marcomm

Marcomm

Verified Company

Vaughan, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Location:

Vaughan

State/Province:

Ontario

Position Title:
Operations Manager - Physical Security Solutions

Location:
Vaughan, ON (Remote)

Marcomm Integrated Business Solutions is looking for an Operations Manager for the Physical Security Solutions side to join our growing Security team in Vaughan.

Marcomm offers competitive compensation, comprehensive benefits and flexible working arrangements and unlimited opportunities for career growth.

Job Summary:

The Operations Manager for the Physical Security Solutions Department is responsible for overseeing the day-to-day operations of the department, which delivers physical security solutions to external clients.

This includes managing project managers, estimators, and technicians who are responsible for the installation, maintenance, and support of CCTV, Access Control, intrusion alarm systems, and Intercom systems.

Safety is a key priority, and the Operations Manager will ensure that all work is performed in compliance with relevant safety regulations and industry standards.

Key Responsibilities:

Manage and oversee all team members in the Physical Security Solutions Department, including project managers, estimators, and technicians
Ensure that all work is performed in compliance with relevant safety regulations and industry standards, with safety as a top priority
Develop and maintain operational procedures, processes, and policies to ensure that work is completed efficiently, effectively, and in compliance with relevant safety regulations and industry standards
Develop and maintain relationships with external clients to ensure that their needs are met and their expectations are exceeded
Collaborate with other departments within the organization to ensure that all work is aligned with organizational goals and priorities
Develop and manage budgets for the department and ensure that all work is completed within established budgets
Identify and manage risks and issues within the department and escalate as needed
Communicate departmental performance and progress to management and stakeholders, including regular reporting on key performance indicators
Develop and maintain relationships with vendors and contractors to ensure that work is completed to the required standards and specifications
Continuously improve departmental processes and procedures to increase efficiency, reduce costs, and enhance customer satisfaction
Ensure that the department remains uptodate with relevant industry developments and trends

Qualifications:

7+ years of experience managing physical security projects, with a focus on CCTV, Access Control, intrusion alarm systems, and Intercom systems
3+ years of experience managing teams of project managers, estimators, and technicians in the physical security industry
Strong knowledge of physical security technologies and best practices, with a focus on safety
Strong project management skills, including the ability to manage budgets, schedules, and resources
Strong communication skills, including the ability to communicate effectively with technical and nontechnical stakeholders, both internal and external
Knowledge of relevant safety regulations and industry standards, with a strong focus on safety
Strong problemsolving and analytical skills, with the ability to identify and manage risks and issues
Ability to lead, motivate, and manage teams in a fastpaced, dynamic environment
Project Management Professional (PMP) certification preferred

ABOUT TELECON GROUP

Telecon Group is a team of seasoned, innovative Professionals who are passionate about their work, committed to delighting customers and for whom health and safety is a core value.

Telecon provides turnkey solutions for engineering, building, maintaining, and repairing telecommunication networks that are underground, aerial, indoors and wireless.

Nearly 3, 200 passionate employees working across Canada provide design, installation, construction, verification and maintenance services for cabled and wireless networks.

Driven by a desire to be the industry leader, we are committed to offering turnkey solutions and targeted, dedicated, superior quality services, on time and on budget, to meet our customers' needs and requirements.