Quality Management and Safety Consultant - Brampton, Canada - William Osler Health System

William Osler Health System

Verified Company

Brampton, Canada

2 weeks ago

Posted by:

Sophia Lee

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Description

Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career.

Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive.

As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities.

We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities.

Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment.

Join our team today

Job Description:

Accountabilities:

Validating procedures to establish recorded evidence and provide a high degree of quality assurance; understand policies and validate processes and procedures, ensuring quality of clinical laboratory testing and specimen processing
Work with supervisors to develop, monitor and followup improvement plans if required
Implement tools to ensure sustained improvement is occurring, audits those tools to ensure sustained improvement and prepares reports all findings to the Laboratory leadership team and committees as required
Under the guidance of the Laboratory leadership team, prepares scorecards, reports and oversees departmental documentation in accordance with various regulatory agencies and monitors incident reports as well as facilitates all risk management issues including occurrence reporting, complaints and risk assessments
Maintain procedures to ensure appropriate and immediate response to and resolution of all issues and complaints: investigates and responds to complaints, errors, accidents or concerns as appropriate
Demonstrate knowledge of safety within the clinical and anatomical laboratories including biological, chemical and waste stream management and ensures the laboratories are in compliance with regulatory, departmental and hospital standards
Review and maintain the QMS ensuring all new standards and regulatory requirements are updated and adhered to
Write accurate policies, performs QMS training, inservices and documents staff education as required
Demonstrate knowledge of clinical laboratory QMS
Represent Laboratory Program to ensure program activities are in alignment with Accreditation Canada standards and required organizational practices
Assume role of professional practice lead for the Laboratory, which responsibilities include:
Advancement of the profession through innovation and discovery in practice and education
Support activities of patientfocused care within the profession and ensure practice meets standards of care and the needs of the patient
Participate in organizational committees as required

Qualifications:

Graduate of an accredited medical laboratory technology program or equivalent education
Clinical Laboratory Quality Manager Graduate Certificate, or equivalent quality management systems education
ISO15189/ISO9001, Assessor Training and/or Internal Auditor training an asset
American Society for Quality certification an asset
Joint Health and Safety Committee member certification (acute care sector and/or laboratory sector) preferred
Risk management courses
Project management and LEAN courses
Minimum of six years relevant laboratory experience or has successfully completed relevant courses that together with experience are acceptable to the laboratory director and specimen collection centre licensing
Demonstrates understanding and experience of quality management methodologies, quality concepts, quality principles and continuous quality improvement practices
Experience in collecting, analyzing and interpreting data for the purposes of quality improvement
Data management and statistical experience; ability to plan, interpret, troubleshoot, problemsolve and provide recommendations
Knowledge and familiarity with regulatory and accrediting standards
Health and safety experience: workplace inspections, accident investigations and familiarity with the Occupational Health and Safety Act and regulations
Demonstrated commitment to practice advancement
Customer service and patient safety focused
Demonstrated project, risk and change management skills
Strong