Team Lead, Contact Centre Sales – Telecom - Toronto - Wirelessdna

    Wirelessdna
    Wirelessdna Toronto

    21 hours ago

    Full time
    Description
    A telecommunications company in Toronto is seeking a dynamic Contact Centre Assistant Manager to lead their team. This role involves managing sales specialists, achieving sales targets, and ensuring exceptional customer service. Ideal candidates should have a strong sales background, experience in leadership, and proficiency in relevant software. Responsibilities include training staff, handling escalated issues, and driving team performance to meet KPIs. The position requires flexibility with working hours.
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