Team Lead, Imits - Burnaby, Canada - PHSA

PHSA

Verified Company

Burnaby, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Team Lead, IMITS
PHSA Corporate

Burnaby, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA's Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Team Lead, IMITS reports to the Manager/Director and is responsible for planning, implementation, integration, operation and future enhancement of all solutions for a designated portfolio within Information Management Information Technology Services (IMITS) that provides services to Vancouver Coastal Health (VCH), Providence Health Care (PHC), and Provincial Health Services Authority (PHSA).

The Team Lead provides leadership and direction to staff across multiple sites and coordinates team members and other staff as needed to meet the defined objectives of the services they are assigned in order to achieve the highest level of client satisfaction.

Develops and maintains effective working relationships within IMITS, Corporate Services and other key stakeholders within VCH, PHC and PHSA. The Team Lead is responsible for both the day-to-day operations and leading assigned projects for the portfolio.

Directly supervises team members with technical expertise, may include those with clinical expertise, provides guidance and direction as applicable, mentors staff, and assists the Manager/Director with the hiring, disciplining, and scheduling of staff and other resources.

The Team Lead is also responsible for the delivery of service level and project reporting for designated services.

What you'll do

Ensures systems/services are supported with the highest levels of service availability and performance. Coordinates the activities of staff and resources to ensure they are effectively utilized. Contributes towards continuous growth of the team through coaching and mentorship of staff and identification of new opportunities.
Assists in the establishment of project management and support structures that will be used by the organization to direct future development and change. Initiates and manages projects within the designated portfolio. Participates in the hiring process for staff and project resources.
Ensures problem resolution and customer satisfaction through ongoing communication with all levels of stakeholders within the organization and by developing and maintaining productive working relationships with project sponsors and key system users.
Leads and coordinates the release and technical change management across disparate stakeholder groups like regional health authorities, vendors, agencies, and sites. Leads clinical/business change management.
Provides leadership, guidance and supervision of staff using effective leadership techniques (e.g., coaching, mentoring, skills and leadership development and performance management). Provides staff training and orientation as required. Participates in staffing decisions related to recruitment, retention, discipline, and termination. Monitors financial resources with respect to operational obligations; takes corrective action as necessary.

What you bring

Qualifications:

A level of education, training and experience equivalent to a Bachelor of Science Degree in Computer Science, engineering or related field, plus five (5) years recent related experience in a systems environment. Minimum two (2) years recent experience in a leadership role.

Skills & Knowledge

Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act

What we bring
Every PHSA employee enables the best possible patient care for our patients and their families.

Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future.

That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

Join one of BC's largest employers with provincewide programs, services and operations offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our inhouse training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people