IT Support Specialist Cc#22 - Truro, Canada - Nova Scotia School Boards (NSSB)

Nova Scotia School Boards (NSSB)

Verified Company

Truro, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

IT Support Specialist CC# :

Competition #:
CC#

Position:
IT Support Specialist

Union:

NSGEU

Family of Schools:
Chignecto

Location(s):
Parrsboro Regional High School

Hours Per Day:
8.00
Hours Per Week:
40.00
School Hours:
8:00AM4:30PM
Assignment Hours:
Days:
Mon,Tue,Wed,Thu,Fri
Status:

Regular Full-time

Percentage:
12 Months

Salary:
In accordance with the
NSGEU Collective Agreement

Additional Info:

Post Date:
Thursday March 23, 2023

Close Date:
Thursday April 6, 2023 at 12:00:00PM

Anticipated Start Date:
Friday April 7, 2023

End Date:

Minimum Requirements QUALIFICATIONS:

Successful completion of postsecondary education in the information technology field
High school diploma or equivalent
CompTIA A+ certified
Successful completion of a criminal records check and child abuse registry check
Proficient in the diagnosis and repair of desktop computers, mobile devices such as Laptops, Tablets and Chromebooks and Multimedia projectors
Basic understanding of LAN/WAN technology including wireless networks
Experience with:

- ticket system recording accurate time and excellent written and logical troubleshooting steps

Software installations and software licensing
Ability to work at heights
Physical ability to perform the required duties.
Valid driver ́s license and reliable vehicle.

PERFORMANCE RESPONSIBILITIES:

Update all assigned requests and communicates the status of support requests to their clients.
Keep up to date inventory on an ongoing basis and ensures inventory is assigned the proper grade range and usage according to CCRCE guidelines.
Identify and repair technological problems within the region ́s computer systems.
Install, configure, upgrade and repair technology devices used in CCRCE schools and offices.6. Install, configure, monitor and troubleshoot LAN ́s in CCRCE schools and offices.
Provide technical support and advice to end users in the form of troubleshooting and fixing problems related to Windows and Macintosh computers, tablets, printers, mobile devices and peripherals.
Properly support our stakeholders using appropriate resources such as google, project notes and online forums
Ensure stakeholders are using resources such as storage of data, computer resources and the internet appropriately.
Troubleshoot Internet connectivity issues and minor network and wireless problems using various software tools.
Participate in professional development activities as required.
Other duties as assigned by the Manager of Information Technology.

REQUIRED COMPETENCIES

Effective Communication (both written and oral)
Ability to work as an effective member of a team
Effective time management skills
Strong problem solving skills

Additional Assets - Experience and knowledge of technology in education including Google Apps for Education;

Strong interpersonal and communication skills;
WHMIS
First Aid
Fall Protection

Closing Notes Successful applicants will be required to provide a Child Abuse Registry Check and a Criminal Records Check/Vulnerable Sector Check prior to commencing employment in accordance with CCRCE policies and procedures.