Customer Experience Specialist - Canada

Only for registered members Canada

4 weeks ago

Default job background
+Aviron,a standout Y-Combinator-backed company,transformsfitnessthroughitsinnovativegame-basedworkoutequipment,pioneeringthefutureoffitnessentertainment.Wearelookingforacustomer-focused,detail-orientedprofessionaltojoinourteamasACustomerExperiencespecialist.Inthisrole,youwillbethemainpointofcontactforcustomersandakeyrepresentativeoftheAvironbrand.Youwillhelpcustomersnavigatetheirjourneywithusbyresolvingissues,answeringquestions,andeducatingthemonourconnectedfitnessproducts+
Job summary+WeinviteyoutoexploreourexpertscommunityandwitnesstheimpactofAvironfirsthand+
Responsibilities
  • Buildandmaintainastrongunderstandingofallaavironproducts,supportchannels,andcompanypoliciesandterms
  • Servasthefirstpointoftcontactforcustomerinquiriessubjectsacrosslivechat,phone,emailandsocialmedia

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