Operations Coordinator - Burnaby, Canada - Securiguard

Description

At Securiguard, we make people feel safe. Beyond cutting-edge security and safety services, we provide leading-edge customer service, all while caring for our people, our community, and our environment and for almost 50 years, and thousands of companies, that answer is Securiguard. Every day, our customers trust us with billions of dollars' worth of property, and in many cases, their lives. Our philosophy is simple. We Make People Feel Safe. Our people truly believe they can make a difference, and they do.

We are hiring for a full-time Operations Coordinator you will bring experience in scheduling, operations, recruitment, and office administration. This is a great opportunity to take the next step in your scheduling and operations career

What you would do:

• Responsible for scheduling staff and driving the non-billable overtime numbers to a minimum by applying creative and strategic scheduling solutions
• Manage and oversee hourly employee information changes and general communications
• Provide exceptional customer service to all clients, security professionals, prospective clients, and Securiguard representatives (via phone, email, and in-person)
• Oversees the organization and coordination of office operations and procedures
• Provide support to recruitment activities; ensure employees have site-specific training and certifications and support them through their onboarding process
• Work closely with site supervisors/managers for staffing, uniforms, certification, and supplies required for the site
• Other tasks/assignments as required by the supervisor

What would you bring:

• 3 +years of experience in operations coordination; or scheduling
• Class 5 BC Driver's License and able to provide a clean driver's abstract
• BC Security License is an asset
• Excellent written and verbal communication skills
• Ability to multi-task, prioritize, and organize information in a fast-paced environment
• Diploma or certification in a relevant field would be considered an asset but is not required.

Who we are:

At Securiguard we believe in living and acting by our values: R.E.A.C.H.

Respect · Empathy · Accountability · Courtesy & · Honesty

We're in the business of making people feel safe. We have proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and have the largest and highest accredited K-9 detection and screening division in Canada.

With the ability to service clients across Canada including major centers, small towns, and remote locations by air, land, or sea, our team of 4000+ strong security and safety professionals provide people with a feeling of safety by offering a comprehensive selection of security services and solutions.

We believe that diversity enables the company to grow towards a better future. By creating an environment which is inclusive and provides equal opportunity for all, ideas are generated which help to solve the problems of a changing and increasingly complex world. Our mission, vision, and values enabled us to be the 2021 winners of Canada's Most Admired Corporate Culture and a finalist of the 2021 Canadian HR Awards' Excellence in Diversity & Inclusion category.