Director, Disability Management Quality And Training - Canada - Connective

Description

Director of New Program Implementation (Social Services) Thursday, April 4, 2024

Connective is seeking an enthusiastic and dedicated individual to join our forward-thinking nonprofit organization in the role of Director of New Program Implementation (Social Services).

Our mission is to foster the development of a safe, healthy, and inclusive community for all.

If you are passionate about making a positive impact and helping us achieve this goal, we invite you to apply and become a part of our innovative team.

The Director of Service Implementation oversees the successful implementation of new programs in support of Connective's strategic goals.

This role applies project management expertise, strong leadership skills, and strategic perspective to drive projects forward in a fast-paced, dynamic, and values-driven environment, supporting growth and the sustainability of quality services in all Connective regions.

Monday to Friday,
This position requires the ability to work flexible hours based on operational needs.

Employer contribution to Municipal Pension Plan (MPP)
Comprehensive employer-paid benefits package encompassing health, wellness, prescription medication, vision, and dental coverage
Employer-paid support services, such as an in-house counsellor, Employee Family Assistance Program (EFAP), and Critical Incidents Stress Management
Paid in-house training programs such as MANDT and Naloxone
An inclusive work environment with team-building events and staff recognition programs
2022 and 2023 Canadian Nonprofit Employer of Choice from NEOC and 2023 High-Performance Culture Award from SupportingLines
Benefits are for Full-Time and Part-Time employees working 20 hours per week or more

Direct reports - Senior Project Coordinator and Project Coordinator
Member of the Connective Executive Team

As a Director of Service Implementation, your responsibilities will include:

Service Implementation Oversight

Provides strategic leadership and oversight to the Implementation Team, ensuring project management support is provided to program teams in the development of new services.

Monitors the pipeline of prospective opportunities tracked by the Service Development team and continuously update plans for implementation as new information emerges.

Analyzes risk across Connective's portfolio of new service projects on an ongoing basis and brings forward tangible actions and recommendations in response.

Advises on implementation timelines, budgets and risks for proposals and negotiations.
Reports to Strategic Leadership Team and other bodies, as required, on the progress of projects.

Conducts ongoing research and learning into resources and best practices related to project management in the social service, non-profit environment, for application at Connective and in our consulting work with partners.

Establishes and owns best practices for the implementation of new services at Connective, building on the organization's lessons learned, industry standards, and the principle of continuous improvement.

Leads the development and improvement of common tools, processes, and systems for project implementation .

Consults across departments to assess capacity, impacts and options for implementation approaches as the organization continues to grow and adapt.

Service Implementation

Leads implementation of complex projects while fulfilling other department responsibilities and coaching team members who are leading other projects.

Works closely with Program Directors and Senior Managers to support the development of budgets, timelines and agreements with funders as required.

Assesses project success and works across departments and programs to apply learnings.
Develops plans to mitigate potential issues and resolves project issues as they come up.

A relevant bachelor's degree or a combination of applicable education, training, and experience
Seven-ten years of demonstrable project management experience within non-profit or government sector
Ability to manage, motivate and coordinate a staff team
Strong leadership and interpersonal skills, conflict management and resolution strategies, as well as a positive work approach
Well-developed leadership skills with the capacity to reflect, promote, and protect the culture and integrity of the organization and the services it provides, and to manage situations with tact and diplomacy
Excellent time and project management skills, attention to detail, and ability to manage multiple projects in a deadline-driven environment
A Project Management Professional (PMP) designation or equivalent is an asset
Proof of Covid-19 vaccination
Annual Salary will start at $103,500 up to $126,500 based on experience and qualifications. This role will also be eligible for the Society's comprehensive Management Benefits Package.

Candidates must be legally authorized to work in Canada, observe their weekly hours limit if under a temporary or study visa, and provide proof of eligibility if selected for the role.

DIVERSITY, EQUITY AND INCLUSION

To build a strong and representative workforce, we strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.

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