Program Service Representative - Winnipeg, Canada - Shared Health

Shared Health

Verified Company

Winnipeg, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition ID: 354339

Position Number:

Posting End Date:
March 6, 2024

City:
Winnipeg

Employer:
Shared Health

Site:
Shared Health - John Buhler Research Centre

Department / Unit:
Virtual Care

Job Stream:
Non-Clinical

Union:
Non Union

Anticipated Start Date - End Date:03/01/2024
- 03/31/2025

Reason for Term:
Other Leave

FTE:1.00

Anticipated Shift:
Days

Work Arrangement:
Hybrid

Daily Hours Worked:7.75

Annual Base Hours:2015

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview:

We have an opportunity for a Program Service Representative who will report to a manager to support client sites in adopting and using assigned technologies within the Manitoba health care enterprise architecture.

As a Program Service Representative, you will provide site and client support, data analysis and reporting. You will actively promote the adoption and use of assigned technologies and resolve barriers to technology access.

You will provide basic training tools, provide registration and enrollment assistance, ensure accurate records, and prepare and distribute stakeholder communications including promotional and training materials to support effective system use.

Professionalism and diplomacy will be evident in your work as you ensure adherence to the provincial ICT Enterprise Architecture while collaborating with clients and coworkers to provide excellent customer service.

Experience:

You have 3 years of experience working in an office environment within the health care sector providing customer service with advanced use of general office technologies including maintenance of spreadsheet and database content, and 1 year of experience supporting change management, adopting and using new technologies.

Education (Degree/Diploma/Certificate):

You have a postsecondary diploma in a relevant field from an accredited postsecondary educational institution; an equivalent combination of education and experience may be considered.

Certification/Licensure/Registration:

Not Applicable

Qualifications and Skills:

You demonstrate the LEADS in a Caring Environment leadership capabilities at the developmental level.

Physical Requirements:

Must be able to work safely in a typical office environment and to lift and move items of up to approximately 10 kg.

This term position may end earlier as outlined in your collective agreement.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.