Support Analyst II - Richmond
4 weeks ago

Job summary
We're looking for experienced Support Analyst II to provide internal and external stakeholders with business application and technology first-level support within a helpdesk environment.This is a temporary role for 14-month
As a Support Analyst You Will Resolve problems and liaise with customers to find ways to continually improve helpdesk services and processes, and keep customers informed on their problem status/resolution
Troubleshoot issues and make decisions that have a medium to high level of complexity to assess customer priority and impact,
Job description
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