Technical Solutions Lead - Canada - StackAdapt

StackAdapt

Verified Company

Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game, and digital out-of-home ads.

We empower hundreds of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday.

StackAdapt was founded with a vision to be more than an advertising platform, it's a hub of innovation, imagination and creativity.

We're seeking a Technical Solutions Lead to help lead our growing Solutions team. Our product is dynamic with an evolving UI, complex front and backend systems, and lots of data to investigate.

As the leader of this team, you will be the go-to person for any technical escalations and will help ensure the team will be properly equipped with everything they need in order to succeed.

You'll be reporting to the Manager of QA and Technical solutions and working closely with the technical leadership team, product managers, software engineers, and client-facing team members.

What you'll be doing:

Advising, coaching, and supporting our Technical Solutions Specialist team members to develop their capabilities and complete their individual growth goals
Identifying root causes of technical issues and addressing potentially complex technical problems/questions and querying databases and monitoring systems, including SQL and/or Elasticsearch
Taking ownership of escalations and highly technical problemsolving
Taking part in the recruitment process to hire new team members
Conducting performance reviews for people on your team
Working with clients to help solve their technical issues

What you'll bring to the table:

At least 5 years experience in technical support, product support, and/or software engineering capacity
Prior experience managing a small teamBasic to intermediate knowledge/experience in Digital Advertising would be an advantage
At least 4 years of experience with Javascript
Experience with Google Tag Manager (GTM) and CMS systems (Wordpress, Shopify, Hubspot) are a strong plus

StackAdapters enjoy:

Competitive salary
401k/RRSP matching
3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
Access to a comprehensive mental health care platform
Health benefits from day one of employment
Workfromhome reimbursements
Optional global WeWork membership for those who want a change from their home office
Robust training and onboarding program
Coverage and support of personal development initiatives (conferences, courses, etc)
Access to StackAdapt programmatic courses and certifications to support continuous learning
Mentorship opportunities with industry leaders
An awesome parental leave policy
A friendly, welcoming, and supportive culture
Our social and team events

LI-KR- StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe.

No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you're comfortable, let us know your pronouns), you are welcome at StackAdapt.

If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.

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About StackAdapt
We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation

We've been awarded:
2023 Best Workplaces for Women by Great Place to Work