- Analyze reports, identify trends in data and provide commentaries where applicable.
- Assess and recommend improvement to current processes and protocols.
- Leverage your technical skillset to propose innovative solutions to solve operational problems, including but not limited to the creation of simple tools, automation of insights, optimize information management within the operations.
- Create, automate and maintain reports and present recommendations to management in a clear and concise format.
- Lead small to large scale projects with stakeholders across the operation to enhance efficiency, improve customer service, and reduce leakage.
- Prepare presentations for Management in a clear, concise way.
- Act as a technical resource to support day-to-day operations.
- A quantitative background (Education in Finance, Economics, CPA)
- University Degree or College Diploma
- 5 years or more of relevant experience
- Experience with developing operational reporting is considered a strong asset
- Experience with leading moderately complex analyses is considered a strong asset
- Strong ability to think critically, adaptable, analytical, and highly innovative
- Self-driven, autonomous and solution-oriented
- Ability to communicate technical analyses in a clear, concise way
- Strong experience with programming languages and data management (SAS, SQL, Python, VBA, PowerApps)
- Desirable competencies: adaptability, innovative, analytical, decision making, critical thinking, clear communication, planning and organizing, team oriented.
- Property & Casualty insurance and claims knowledge an asset
- Bilingual in French and English is an asset. Need to interact on a regular basis with an English-speaking clientele and colleagues across the country.
- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
Senior Business Advisor, Claims Operations - Dieppe, Canada - Intact Financial Corporation
Description
Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.
Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Read on to see how you can shape the future, win as a team, and grow with us.
About the role
As a Senior Business Advisor, Claims Operations you will be responsible to update, validate and distribute reports to management on a regular basis, participate in various analyses and assist with small to large scale projects as assigned. You will be leading change in assessing our protocols and processes to make improvement recommendations. This role will be working directly with Claims Operations, and closely with the Claims Leadership team in the Atlantic region.
What you'll do here:
What you bring to the role:
What we offer
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
We are an equal opportunity employer
At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
, including background checks, internal candidates, and eligibility to work in Canada.