Order Desk Clerk - Victoria, Canada - Islands West Produce
Description
We are seeking a professional, highly motivated, and experienced Client Services Clerk to join our growing team. If you are looking for a dynamic role that offer a blend of Customer Service and Administration - we have the role for youSCHEDULE REQUIREMENTS:
- Weekdays: x3 (10:00a 6:00p) and Weekends: Saturday (7:00a 3:00p) & Sunday (10:00a 6:00p/11:00a 7:00p).
- Flexibility for some 12:00p 8:00p if needed.
FOCUS:
As a member of our
Orders Desk team
, you will perform a variety of customer service, order desk, administrative and reception functions.
- Utilize your strong listening, communication, and multitasking skills to provide a positive and professional customer experience for our clients.
- Answer general phone line with professional phone mannerism and take orders, transfer calls, answer questions and promote items.
- Work closely and communicate often with other departments such as warehouse, sales reps, office, production, and drivers.
YOUR BENEFITS:
- Opportunity for career advancement in a rapidly growing company.
- A positive and inclusive teamoriented environment.
- Competitive salary including extended health benefits for qualifying Team Members.
- Employee discounts on products.
- We are a short walk from major bus routes and have secure bike parking for staff.
WHAT WE NEED FROM YOU:
- Excellent display of critical thinking, creativity, and innovation; administrative, organizational, and timemanagement skills.
- A high level of motivation, ability to work in a highpressure environment with mínimal supervision and excellent multitasking skills.
- Excellent communication and interpersonal skills.
- A willingness to learn and openness to coaching and feedback.
- Ability to maintain a safe working environment and follow all safety procedures.
EXPERIENCE AND EDUCATION:
- Office experience is preferred but not required.
- Strong customer service orientation and professional phone mannerism are a must.
- Proficient computer and typing skills are a must.
- Knowledge of produce and distribution industry an asset.
GENERAL
REQUIREMENTS:
- Must have valid work authorization in Canada.
- As this role is onsite, you must currently reside in Victoria, BC.
WHO WE ARE:
As a locally run business, we have a clear appreciation of our important role in the community. As employers, we are committed to providing a safe, rewarding, healthy workplace for our team members.
Established in 1992, Islands West is a locally operated wholesale produce company that is currently the leader in produce distribution in the Vancouver Island Region.
Based in Victoria B.C, we take great pride in processing fresh fruits and vegetables in-house and shipping kitchen and consumer ready products to restaurants, schools, hospitals, and retailers around the region.
Job Types:
Full-time, Permanent
Salary:
From $20.00 per hour
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Onsite parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Every Weekend
- Monday to Friday
- Morning shift
Application question(s):
- Do you currently reside in proximity to the advertised location?
Experience:
- office: 1 year (required)
- Customer service: 2 years (required)
Work Location:
In person
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