Sales Associate - Whitecourt, Canada - Value Buds
Description
About Nova Cannabis
Nova Cannabis Inc. is a national cannabis retailer.
We operate primarily via our Value Buds banner, which has a simple mission:
deliver compelling value to cannabis consumers. Our goal is the attract, grow and retain a loyal customer base by offering high-quality cannabis products, in convenient locations at every-day low prices
About the Role
Based out of our
Value Buds Gateway Plaza location in Whitecourt, AB, we are looking for experienced
Part-time Customer Experience Representatives who can handle curveballs like a champ.
Not only will they be responsible for ensuring the store is in tip-top shape, but they'll also become masters in everything cannabis and will be eager to share their new knowledge with our awesome customers.
We're looking for go-getters who love to meet new people and cultivate relationships and are excited to learn more about this up and coming industry.
Address:3815 Caxton St #101, Whitecourt, AB T7S 0A2
Role and responsibilities include, but are not limited to:
Customer Offering
- Greet customers upon entrance; engage in conversation and build a relationship to understand specific needs
- Facilitate a welcoming and positive atmosphere for everyone in the store
- Educate customers about cannabis products, strains and consumption methods
Day to Day Operations
- Promote our culture and brand by participating in merchandising and promotional activities
- Work in partnership with Store Managers and other team members to generate sales.
- Maintain a high level of product and service knowledge; staying uptodate with industry legislation, trends and new products
- Participate in routine store maintenance and ensure cleanliness is a priority
- Complete customer transactions on the POS system and adhere to all cash and Loss Prevention procedures
- Monitor inventory and restock product regularly
Regulatory Adherence
- Comply with all OH&S (Occupational, Health, and Safety) policies and procedures
- Support and promote Nova Cannabis's and AGLC's (Alberta Gaming and Liquor Commission) social responsibility programs
- Comply with Nova Cannabis's policies, standard operating procedures, and practices
Experience and Qualifications
- Minimum, 2years of customer service experience
- Minimum, 2years of retail and/or hospitality experience
- Cannabis, liquor or healthcare experience is preferred
- High School Diploma or equivalent
- Valid SellSafe certification
- Valid Qualified Cannabis Worker certification
- Must complete and pass a Criminal Record Check
- Working knowledge of regulations as it pertains to selling cannabis in Alberta
Personal Characteristics and Requirements
- Excellent customer service skills; you have a positive attitude, are charismatic, and are very comfortable engaging with customers
- Ability to think on your feet and creatively problem solve
- Openminded and constantly identifying ways to improve
- Passionate about creating a positive, memorable, and tailored experience for every customer
- Excellent communication skills (written and verbal) and a professional demeanor
- Team player who is passionate about supporting the overall success of the business
- Uphold ethics, confidentiality, and demonstrate a high level of discretion at all times
- Responsible and reliable
- Must be 18 years of age or older
- Must have reliable transportation to commute to/from work
Job Type:
Part-time
Part-time hours: 0-30 per week
Salary:
$15.00-$17.00 per hour
Day range:
- Holidays
- Weekend availability
Shift:
- Day shift
- Evening shift
- Night shift
Application question(s):
- Can you reliably commute to 3815 Caxton St #101, Whitecourt, AB T7S 0A2 ?
Experience:
- Cannabis: 1 year (preferred)
Licence/Certification:
- SellSafe Certificate and QCW? (required)
Work Location:
One location
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