Employment Resource Advisor - Chilliwack, Canada - WCG Services

WCG Services

Verified Company

Chilliwack, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Program:
WorkBC

Location:
Chilliwack, BC

Who we're looking for:

Employment Resource Advisor
Like WCG, you believe in the power of work to transform lives.

As an Employment Resource Advisor (ERA) you will assist clients in the Self-Serve area of the WorkBC Centre, ensuring all clients are provided with a consistent, professional, and welcoming environment.

You will provide clients with the information, tools, and resources to enable them to undertake job search, career planning, self-assessment, labour market research or other employability-related activities independently.

As an ERA, you will also provide basic job search instruction and technical support, as appropriate.

This role liaises with Employment Consultants and other staff to ensure that all services offered in the Self-Serve area are current and appropriate to the community and for client needs.

You will also deliver Competency-based Client workshops, which are an alternative to more traditional educational approaches to help clients develop more concrete skills.

What you'll do:

Check WorkBC and other websites daily for uptodate job postings, employer opportunities and maintain a job board
Provide clients with access to employmentrelated selfassessment tools such as interests, personality type and values, and career planning and employability assessments
Assist with completion of initial eligibility determination, identity verification, and client signin
Phone clients to remind them of workshops
Screen clients to determine readiness and ability to look for work independently
Support clients in the Self-Serve area to access resources including computer workstations with internet access, relevant software programs, Labour Market Information (LMI), telephones and fax
Provide clients with more information about services and supports related to achieving Labour Market Attachment or Community Attachment
Support clients in finding other community resources and government benefits needed
Act as a resource for job search information and techniques; keep up to date on trends in resumes and cover letters
Develop and keep updated a directory of local, uptodate communitybased services
Facilitate employment workshops both virtually and in person

What you bring:

Postsecondary certificate, degree, or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) preferred
Demonstrated experience providing customer service, resolving issues both in person and in a virtual service delivery environment, and working with individuals with complex barriers and a broad range of cultural backgrounds
Knowledge of the local labour market, community resources and government programs
Knowledge of job search techniques, career development, and issues relating to unemployment
Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check
Ability to work Monday to Friday in Centre
Computer literacy, including Microsoft Office Suite
Proficiency in French in addition to English
Comfort and proficiency using social media

What we offer:

Competitive salary
Comprehensive and flexible health and dental benefits
Ongoing learning and development opportunities
Generous time off policy to encourage work/life balance
A diverse and inclusive workplace with a track record of high employee engagement and teamwork

For complete job requirements, see the full Job Description here.

WCG is strengthened by diversity. We are_ _committed to achieving a workplace that is equitable and representative of Canada's diverse population.

We actively work to attract, develop, and retain employees from diverse and equity-deserving backgrounds who have exceptional ability and the desire to make a difference.

We continuously strive to support individual needs and differences in a work environment that is built on inclusivity and respect for everyone.

WCG is committed to providing an accessible, barrier free recruitment and selection process.

If contacted for an employment opportunity, please advise us if you require accommodation in advance of any part of the recruitment and selection process.

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