Service Appointment Coordinator - Edmonton, Canada - Southgate Audi

Southgate Audi
Southgate Audi
Verified Company
Edmonton, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

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Description

Joh Duties:

  • Handle inbound and outbound phone calls with customers to schedule service appointments.
  • Act as the first point of contact for customers in need of service appointments.
  • Determine and document customer needs/understand their reason for calling.
  • Schedule service appointments by Service Advisor using Tekion scheduling system.
  • Place reminder calls to customers regarding pending scheduled service appointments.
  • Place followup calls to customers regarding recent service visit experience.
  • Build strong relationships with customers and dealership employees.
  • Maintain a high and consistent level of premiumbrand, customer service, and WOW customers

Education and Experience:

  • High School Diploma or Equivalent.
  • Valid Driver's License and clean driving record required.
  • Knowledge of vehicle mechanical operations.
  • One year of experience preferred.

Salary:
$17.00-$20.00 per hour


Benefits:


  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Edmonton, AB T6X 1A1: reliably commute or plan to relocate before starting work (required)

Work Location:
In person
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