Customer Support Supervisor
1 day ago

Job summary
We are an international e-commerce brand shipping worldwide looking for a Customer Support Supervisor who will own and upgrade our customer support replies.This role is about writing quality, structure, persuasion, process clarity turning our customer support into structured clear persuasive brand-aligned refund-reducing scalable.
- Rewrite & Optimize Responses
- Audit current replies identify weaknesses improve structure reduce emotional escalation improve persuasion standardize tone of voice.
Job description
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