receptionist - Leduc, Canada - Galaxy Homes

Galaxy Homes Leduc, Canada

1 day ago

Description

Work Term: Permanent
Work Language: English
Hours: 30 to 40 hours per week
Education: Secondary (high) school graduation certificate
Experience: Experience an asset

Work setting

Urban area

Tasks

Greet people and direct them to contacts or service areas
Provide basic information to clients and the public
Obtain and process information required to provide customer service
Operate switchboard or telephone system
Order office supplies
Record and relay information
Schedule and confirm appointments
Send invoices
Maintain work records and logs
Receive and issue payments
Answer telephone and relay telephone calls and messages
Arrange teleconferences
Calculate billing charges
Monitor mobile radio or telephone
Provide directory assistance
Provide emergency services
Relay service to persons with disabilities

Computer and technology knowledge

Electronic scheduler
Electronic mail
Spreadsheet
MS Outlook
MS PowerPoint
MS Word
MS Windows

Security and safety

Basic security clearance

Transportation/travel information

Public transportation is available

Work conditions and physical capabilities

Fast-paced environment
Tight deadlines
Repetitive tasks
Attention to detail
Sitting

Personal suitability

Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Reliability
Team player

Support for persons with disabilities

Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
Provides visual accessibility accommodations (for example: braille, screen readers, etc.)
Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.)
Participates in a government or community program or initiative that supports persons with disabilities
Offers mentorship, coaching and/or networking opportunities for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons with disabilities
Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

Participates in a government or community program or initiative that supports newcomers and/or refugees
Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
Supports newcomers and/or refugees with foreign credential recognition
Offers mentorship programs that pair newcomers and/or refugees with experienced employees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

Participates in a government or community program or initiative that supports youth employment
Offers on-the-job training tailored to youths
Offers mentorship, coaching and/or networking opportunities for youths
Provides awareness training to employees to create a welcoming work environment for youths

Support for Veterans

Participates in a government or community program or initiative that supports Veterans
Offers mentorship, coaching and/or networking opportunities for Veterans
Provides awareness training to employees to create a welcoming work environment for Veterans
Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example: job fairs, outreach programs etc.)
Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)
Supports Veterans in translating their military skills and experience into the language of the civilian job market
Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

Participates in a government or community program or initiative that supports Indigenous people
Offers mentorship, coaching and/or networking opportunities for Indigenous workers
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

Participates in a government or community program or initiative that supports mature workers
Applies hiring policies that discourage age discrimination
Provides staff with awareness training to create a welcoming work environment for mature workers
Offers mentorship, coaching and/or networking opportunities for mature workers
Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

Participates in a government or community program or initiative that supports members of visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
Offers mentorship programs that pair members of visible minorities with experienced employees
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

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